Development and implementation of a system of quality costs in a company of the automotive sector that allows you to detect and quantify opportunities for improvement

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In this study, we proposed to implement a system of quality cost. The system is based on the quantification of the monetary costs of prevention, assessment and failures that allows making an objective decision with respect to the priority of the problems to solve. It also allows to change the qualit...

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Detalles Bibliográficos
Autores: Lozano Taylor, José, Keith Tapia, Rodolfo, Fonseca Chon, Ignacio
Formato: artículo
Fecha de Publicación:2014
Institución:Universidad Nacional Mayor de San Marcos
Repositorio:Revista UNMSM - Industrial Data
Lenguaje:español
OAI Identifier:oai:ojs.csi.unmsm:article/12030
Enlace del recurso:https://revistasinvestigacion.unmsm.edu.pe/index.php/idata/article/view/12030
Nivel de acceso:acceso abierto
Materia:assessment
external failure
internal failure
prevention
quality costs
costos de calidad
evaluación
fallas internas
fallas externas
prevención
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spelling Development and implementation of a system of quality costs in a company of the automotive sector that allows you to detect and quantify opportunities for improvementDesarrollo e implementación de un sistema de costos de calidad en una empresa del sector automotriz que permite cuantificar y detectar las oportunidades de mejoraLozano Taylor, JoséKeith Tapia, RodolfoFonseca Chon, Ignacioassessmentexternal failureinternal failurepreventionquality costscostos de calidadevaluaciónfallas internasfallas externasprevenciónIn this study, we proposed to implement a system of quality cost. The system is based on the quantification of the monetary costs of prevention, assessment and failures that allows making an objective decision with respect to the priority of the problems to solve. It also allows to change the quality culture of the company personnel based on a change in the perspective of the consequences that daily problems do, and to have bases for a more objective comparison with other units of the company and with regard to competition. Detail arising in the development of the quality system in a pilot area of a company in the automotive industry will allow to view with objectivity the benefits and difficulties of this type of systems.En este estudio se propone implementar un sistema de costos de calidad basado en la cuantificación monetaria de los costos de prevención, evaluación y fallas que permita: hacer más objetiva la toma de decisiones respecto a la prioridad de los problemas a resolver, que el personal de la empresa modifique su cultura de calidad basada en un cambio de perspectiva respecto a la consecuencia que tienen los problemas que se presentan de forma cotidiana, y tener bases de comparación más objetivas con otras unidades de la empresa y con respecto a la competencia. El detalle que se presenta en el desarrollo del sistema de calidad en un área piloto de una empresa del ramo automotriz permitirá visualizar con objetividad las bondades y dificultades de este tipo de sistemas.Facultad de Ingeniería Industrial, Universidad Nacional Mayor de San Marcos2014-06-19info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionapplication/pdfhttps://revistasinvestigacion.unmsm.edu.pe/index.php/idata/article/view/1203010.15381/idata.v17i1.12030Industrial Data; Vol. 17 Núm. 1 (2014); 31-38Industrial Data; Vol 17 No 1 (2014); 31-381810-99931560-9146reponame:Revista UNMSM - Industrial Datainstname:Universidad Nacional Mayor de San Marcosinstacron:UNMSMspahttps://revistasinvestigacion.unmsm.edu.pe/index.php/idata/article/view/12030/10747Derechos de autor 2014 José Lozano Taylor, Rodolfo Keith Tapia, Ignacio Fonseca Chonhttp://creativecommons.org/licenses/by-nc-sa/4.0info:eu-repo/semantics/openAccess2021-06-01T17:26:37Zmail@mail.com -
dc.title.none.fl_str_mv Development and implementation of a system of quality costs in a company of the automotive sector that allows you to detect and quantify opportunities for improvement
Desarrollo e implementación de un sistema de costos de calidad en una empresa del sector automotriz que permite cuantificar y detectar las oportunidades de mejora
title Development and implementation of a system of quality costs in a company of the automotive sector that allows you to detect and quantify opportunities for improvement
spellingShingle Development and implementation of a system of quality costs in a company of the automotive sector that allows you to detect and quantify opportunities for improvement
Lozano Taylor, José
assessment
external failure
internal failure
prevention
quality costs
costos de calidad
evaluación
fallas internas
fallas externas
prevención
title_short Development and implementation of a system of quality costs in a company of the automotive sector that allows you to detect and quantify opportunities for improvement
title_full Development and implementation of a system of quality costs in a company of the automotive sector that allows you to detect and quantify opportunities for improvement
title_fullStr Development and implementation of a system of quality costs in a company of the automotive sector that allows you to detect and quantify opportunities for improvement
title_full_unstemmed Development and implementation of a system of quality costs in a company of the automotive sector that allows you to detect and quantify opportunities for improvement
title_sort Development and implementation of a system of quality costs in a company of the automotive sector that allows you to detect and quantify opportunities for improvement
dc.creator.none.fl_str_mv Lozano Taylor, José
Keith Tapia, Rodolfo
Fonseca Chon, Ignacio
author Lozano Taylor, José
author_facet Lozano Taylor, José
Keith Tapia, Rodolfo
Fonseca Chon, Ignacio
author_role author
author2 Keith Tapia, Rodolfo
Fonseca Chon, Ignacio
author2_role author
author
dc.subject.none.fl_str_mv assessment
external failure
internal failure
prevention
quality costs
costos de calidad
evaluación
fallas internas
fallas externas
prevención
topic assessment
external failure
internal failure
prevention
quality costs
costos de calidad
evaluación
fallas internas
fallas externas
prevención
dc.description.none.fl_txt_mv In this study, we proposed to implement a system of quality cost. The system is based on the quantification of the monetary costs of prevention, assessment and failures that allows making an objective decision with respect to the priority of the problems to solve. It also allows to change the quality culture of the company personnel based on a change in the perspective of the consequences that daily problems do, and to have bases for a more objective comparison with other units of the company and with regard to competition. Detail arising in the development of the quality system in a pilot area of a company in the automotive industry will allow to view with objectivity the benefits and difficulties of this type of systems.
En este estudio se propone implementar un sistema de costos de calidad basado en la cuantificación monetaria de los costos de prevención, evaluación y fallas que permita: hacer más objetiva la toma de decisiones respecto a la prioridad de los problemas a resolver, que el personal de la empresa modifique su cultura de calidad basada en un cambio de perspectiva respecto a la consecuencia que tienen los problemas que se presentan de forma cotidiana, y tener bases de comparación más objetivas con otras unidades de la empresa y con respecto a la competencia. El detalle que se presenta en el desarrollo del sistema de calidad en un área piloto de una empresa del ramo automotriz permitirá visualizar con objetividad las bondades y dificultades de este tipo de sistemas.
description In this study, we proposed to implement a system of quality cost. The system is based on the quantification of the monetary costs of prevention, assessment and failures that allows making an objective decision with respect to the priority of the problems to solve. It also allows to change the quality culture of the company personnel based on a change in the perspective of the consequences that daily problems do, and to have bases for a more objective comparison with other units of the company and with regard to competition. Detail arising in the development of the quality system in a pilot area of a company in the automotive industry will allow to view with objectivity the benefits and difficulties of this type of systems.
publishDate 2014
dc.date.none.fl_str_mv 2014-06-19
dc.type.none.fl_str_mv info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
format article
status_str publishedVersion
dc.identifier.none.fl_str_mv https://revistasinvestigacion.unmsm.edu.pe/index.php/idata/article/view/12030
10.15381/idata.v17i1.12030
url https://revistasinvestigacion.unmsm.edu.pe/index.php/idata/article/view/12030
identifier_str_mv 10.15381/idata.v17i1.12030
dc.language.none.fl_str_mv spa
language spa
dc.relation.none.fl_str_mv https://revistasinvestigacion.unmsm.edu.pe/index.php/idata/article/view/12030/10747
dc.rights.none.fl_str_mv Derechos de autor 2014 José Lozano Taylor, Rodolfo Keith Tapia, Ignacio Fonseca Chon
http://creativecommons.org/licenses/by-nc-sa/4.0
info:eu-repo/semantics/openAccess
rights_invalid_str_mv Derechos de autor 2014 José Lozano Taylor, Rodolfo Keith Tapia, Ignacio Fonseca Chon
http://creativecommons.org/licenses/by-nc-sa/4.0
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv Facultad de Ingeniería Industrial, Universidad Nacional Mayor de San Marcos
publisher.none.fl_str_mv Facultad de Ingeniería Industrial, Universidad Nacional Mayor de San Marcos
dc.source.none.fl_str_mv Industrial Data; Vol. 17 Núm. 1 (2014); 31-38
Industrial Data; Vol 17 No 1 (2014); 31-38
1810-9993
1560-9146
reponame:Revista UNMSM - Industrial Data
instname:Universidad Nacional Mayor de San Marcos
instacron:UNMSM
reponame_str Revista UNMSM - Industrial Data
collection Revista UNMSM - Industrial Data
instname_str Universidad Nacional Mayor de San Marcos
instacron_str UNMSM
institution UNMSM
repository.name.fl_str_mv -
repository.mail.fl_str_mv mail@mail.com
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score 13.959421
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