Las tendencias del management moderno, nos han permitido comprobar de forma certera, que uno de los cimientos en los cuales se basan los resultados organizacionales, son las personas y todo lo que gira alrededor de cada uno de los integrantes de un grupo humano: valores, misión, visión, ética, cultura organizacional, etc. Bajo esa lógica, para las empresas se vuelve de carácter imperativo, que el recurso humano en su conjunto desarrolle todo el potencial que tiene, en un ambiente propicio e idóneo, para el logro de los objetivos que la organización se plantea; pero es más importante aún, que estas personas, se conozcan internamente, para que, a través de las llamadas “habilidades blandas”, faciliten esa consecución de objetivos. El presente ensayo pretende enfocar estos aspectos, desde una óptica que combine el carácter teórico que sustenta el conocimiento de las emocio...

Modern management shows that one of the foundations on which organizational results rest is people, and everything that surrounds them within a group: values, mission, vision, organizational culture, ethics, etc. Under this logic, for companies, it becomes imperative that their human resources, as a whole, develop all the potential they have, in a favorable and ideal environment, for the achievement of the objectives that the organization sets; but it is even more important that these people get to know each other internally, so that, through the so-called “soft skills”, they facilitate this achievement of objectives. This essay focuses on these issues, combining theoretical arguments on emotions, with proposals based on actual professional work experience.

Modern management shows that one of the foundations on which organizational results rest is people, and everything that surrounds them within a group: values, mission, vision, organizational culture, ethics, etc. Under this logic, for companies, it becomes imperative that their human resources, as a whole, develop all the potential they have, in a favorable and ideal environment, for the achievement of the objectives that the organization sets; but it is even more important that these people get to know each other internally, so that, through the so-called “soft skills”, they facilitate this achievement of objectives. This essay focuses on these issues, combining theoretical arguments on emotions, with proposals based on actual professional work experience.