Objective: To evaluate the validity and reliability of an instrument adapted from the SERVPERF scale for measure the level of satisfaction of patients with respect to the Nutrition Service during their hospitalization in a Health Institution in Lima, Peru. Methods: Cross-sectional, descriptive study with analytical components of validation of the SERVPERF questionnaire adapted for hospitalized patients receiving the Nutrition Service. A pilot test was carried out with subsequent analysis of psychometric properties of validity and reliability by means of exploratory factorial analysis of main components and calculation of Cronbach's alpha. Results: A sample of 100 patients, seen at the Good Hope Clinic, was reported from January to May of the year 2018. The Kaiser-Meyer Olkin adequacy test was 0.778 and the Barlett's sphericity test was 607.4 ( p <0.000). The cumulative varia...

Objective: To evaluate the validity and reliability of an instrument adapted from the SERVPERF scale for measure the level of satisfaction of patients with respect to the Nutrition Service during their hospitalization in a Health Institution in Lima, Peru. Methods: Cross-sectional, descriptive study with analytical components of validation of the SERVPERF questionnaire adapted for hospitalized patients receiving the Nutrition Service. A pilot test was carried out with subsequent analysis of psychometric properties of validity and reliability by means of exploratory factorial analysis of main components and calculation of Cronbach's alpha. Results: A sample of 100 patients, seen at the Good Hope Clinic, was reported from January to May of the year 2018. The Kaiser-Meyer Olkin adequacy test was 0.778 and the Barlett's sphericity test was 607.4 ( p <0.000). The cumulative varia...

Relaciona el modelo de gestión nutricional personalizado y la satisfacción desde la perspectiva del paciente hospitalizado en la Clínica Good Hope, Lima, 2018. Se trata de una investigación de tipo no experimental, de diseño correlacional, de corte transversal, con un enfoque cuantitativo. La población estuvo conformado por todos los pacientes hospitalizados durante el mes de estudio en la Clínica Good Hope en el año 2018, a partir de ello se seleccionó solo pacientes que cumplían los criterios de inclusión y exclusión propuestos en la investigación y mediante el sistema aleatorio sistemático se logró completar el tamaño de la muestra calculada. Se evaluó el cumplimiento de los procesos del modelo de gestión nutricional en cada paciente en estudio así como se le aplicó una encuesta de satisfacción basada en el modelo SERVPERF. El tamaño de muestra calculado fue de 1...