The objective of the study was to analyze the levels of competitiveness in tourism companies in Peru, the model and methodology applied by the Secretary of Tourism of Mexico in 2014 was updated, called measurement of the competitiveness of tourism service providers registered in the certifications and quality seals, derived from an exploratory and confirmatory factor analysis. A questionnaire validated and applied in the context of Peru was developed, based on which the calculation of the competitiveness index of the Peruvian tourism company was made. The results show that, overall, the performance of Peruvian tourism companies is mid-range, taking into account the average of the scores obtained in the evaluation of the seven dimensions of the model. It is concluded that there is a relationship between the high competitiveness index with categorical variables such as the size of the comp...

The objective of this study was to develop a concept and model of tourism companies’ competitiveness applicable to the Peruvian context, starting from a theoretical reference and including the perspective of managers and leaders in the public and private sectors. Through the application of qualitative research methods (workshop and in-depth interviews) and a participatory action research approach, this study succeeded in integrating the perspectives of different actors into the theory. Furthermore, this study identified the factors that favor or hinder the peruvian tourism companies’ capacity to reach competitiveness and the actors that could promote it.