The purpose of the research is to determine the relationship between service quality and customer satisfaction in the Huasai restaurant in 2022 in order to improve customer satisfaction in the city of Iquitos in 2021. The methods used are quantitative, descriptive in nature and correlational. According to the research variables applied to customer service, most food service companies are based on the dimensions of satisfaction, effectiveness and trust, and to achieve satisfaction a series of infrastructure, texture and price of food are required. sale. be associated with a requirement. Maintain customer requirements and quality standards of the service with which they carry out transactions. We also ensure that our employees have the skills and ability to confront problems and resolve them in the most beneficial way, are experienced in providing services in a pleasant manner, are determi...

The objective of this research was to determine the relationship between organizational climate and job performance among the employees of the real estate company Romaan Innovation EIRL during the year 2024. The study was basic research with a quantitative approach, a descriptive-correlational level, and a non-experimental, cross-sectional design. The sample consisted of 30 employees, to whom a Likert-type questionnaire was administered individually and confidentially. The results obtained through Pearson's correlation test indicated a positive but very low, almost non-existent, relationship between organizational climate and job performance (r = 0.003), with a significance value of p = 0.986, which is greater than the 0.05 threshold. Therefore, neither the general hypothesis nor the specific ones were statistically validated, although some dimensions showed positive but extremely low tr...