Objective. To determine the relationship between the quality of imported dermo-aesthetic products and customer satisfaction of a pharmaceutical company in Lima, Peru 2022. Methods. The study had a quantitative, observational, cross-sectional and descriptive non-experimental design. The non-probabilistic sample consisted of 119 users. Two validated questionnaires were applied to measure product quality and customer satisfaction based on the Likert scale; likewise, cronbach's alpha was used for instrument reliability. Spearman's rho test was used for inferential analysis. Results. For the quality variable and its dimensions, we found ratings above 4, that is, above the satisfied scale. The dimension with the highest rating was safety (4.57), followed by responsiveness (4.47), the rest having similar values, but slightly lower. Regarding the satisfaction variable, the dimensions of level of...

Objective. To evaluate the relationship between the work climate and the performance of pharmaceutical chemists professionals in a sanitary products laboratory of Lima (Peru), 2022. Materials and methods. The study had a quantitative approach, was of type observational, cross-sectional, and counted with a descriptive non-experimental design. The sample was of 65 pharmaceutical chemists professionals. Two validated questionnaires were applied to measure the work climate and performance of pharmaceutical chemists using the Likert scale. Likewise, Cronbach's alpha was used to measure the reliability of the instruments. In the correlational analysis, Spearman's rho test was applied. Results. A significance of 0.05 was found; a p < 0.05 (p = 0.000) for the correlation analyses of the work climate – ​​job performance (p = 0.906) and for the analyses of the dimensions work climate – ...

Objective. Describe the virtualization process of general and special pathology courses and the perception of students. Methods. Non-experimental, prospective, and cross-sectional study. For the virtual teaching of the courses, the Moodle platform was used; and, for histopathology practices, the Pathpresenter platform was used. 126 students from the general pathology course and 133 from special pathology participated. The questionnaire developed by Justin Krawiec and Quality Matters for Higher Education Rubric was used, consisting of 27 questions with Likert scale responses ranging from 1 to 5, where 1 is valued as totally disagree and 5 as totally agree. It has a reliability of 0.96 according to Cronbach’s alpha coefficient. The global assessments were established using percentiles. Results. Use of Moodle: the clarity of the content obtained an evaluation of 3.9 and 4, while the prese...