1
artículo
Publicado 2021
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With this first systematic review of specific literature about diaspora marketing, it was found that this emerging literature focuses mainly on opportunities related to trade, tourism, and the acculturation between countries with different languages in only one host country. This research contributes toward a greater understanding of diaspora buying behavior using the construal level theory, specifically regarding the purchase of nostalgic products and services, examining the case of Venezuelan diaspora in the broader international context of five host countries: Colombia, Peru, Chile, Ecuador, and Panama Another contribution is the use of e-WOM metrics derived from advertising posts on Instagram. The results show that diaspora consumers in host countries that have higher levels of individualism, less masculinity, and are further geographically from their homeland seek to consume greater...
2
artículo
Publicado 2022
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Purpose: Technology may produce disruptive changes and market turbulence in any industry. Organizational inertia becomes relevant as a factor that adversely affects organizational transformation; this study aims to examine how to overcome it and its consequences to firms. Design/methodology/approach: The model estimation with seemingly unrelated regression and two-stage least square. The authors build a data set of years 2015–2019 from the Lima Stock Exchange firms to test the hypotheses. Findings: In this research, using the evolutionary-ecological theory of Hannan and Freeman, the study shows the consequences of organizational inertia on marketing intensity and subsequently on firms' financial results. Originality/value: This study presents an inter-functional model that links organizational behavior, marketing and finance functions, through the marketing value chain to overcome orga...
3
artículo
Publicado 2020
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With this first systematic review of specific literature about diaspora marketing, it was found that this emerging literature focuses mainly on opportunities related to trade, tourism, and the acculturation between countries with different languages in only one host country. This research contributes towards a greater understanding of diaspora buying behavior using the Construal Level Theory, specifically with regard to the purchase of nostalgic products and services in the broader international context of five host countries: Colombia, Peru, Chile, Ecuador, and Panama. Another contribution is the use of e-WOM metrics derived from advertising posts on Instagram. The results show that diaspora consumers in host countries that have higher levels of individualism, less masculinity, and are further geographically from their homeland seek to consume greater amounts of nostalgic products.
4
artículo
Publicado 2022
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Purpose: This study proposes to evaluate product attributes in an unusual triad of actors: end-users, vendors, and specifiers. The differences in perceptions of product attributes between these triadic actors can bias strategic marketing decisions for functional and aesthetic products in a building supply retailer, which is understudied in the retail literature. Theoretical framework: The study uses the attribution theory approach and provides a new perspective to explain differences in attribute evaluations in this triad (end user-specifier-vendor). Design/methodology/approach: The hypotheses are tested in two countries' functional and aesthetic building material categories. Attribute evaluations were performed using the ranking method and Borda count. We used ANOVA, linear discriminant analysis (LDA), and the Mahalanobis squared distance (MSD) for the estimations. Findings: The hypothe...
5
artículo
Publicado 2025
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Purpose: This study aims to conduct a meta-analysis and literature review on the effects of recessions on consumer brand evaluations. It examines how downturns influence various evaluation dimensions through the lens of Skinner’s contingency theory. Design/methodology/approach: This study reviewed literature from January 2000 to December 2023 for a psychometric meta-analysis, incorporating 155 effect sizes and 4,025,156 observations. It applied psychometric corrections and random-effects estimation. The literature review includes 47 studies. Findings: Recessions negatively affect consumer brand evaluations. Significant and predominantly negative relationships are observed between general brand impressions and brand-related consumer activity. This effect is significant and positive for brand commitment and not significant for brand-specific impressions. Brand familiarity, brand type and...
6
artículo
Publicado 2025
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In the context of the global crisis presented by the COVID-19 pandemic, the authors investigate the perspectives of sales managers regarding their organizations’ responses to the crisis and future expectations in a post-COVID-19 world. While there has been much discussion about these topics in the sales literature, very little research has examined them globally by collecting data from many nations and across many continents. Yet, how can global events be understood without analyzing global data? In response, the authors convened the first, to their knowledge, global data coalition by hosting video-recorded group interviews with 76 sales executives representing 27 nations. This inductive investigation, informed by institutional logics, reveals how organizations accepted new norms, retained old ones, or blended the old with the new in response to the crisis. The results simultaneously v...
