ABSTRACT This research work is focused on reducing production costs, establishing hierarchical lines of quality control through the basic tools. For this, it is possible to identify the strategic, tactical and operational objectives that lead us to look for solution indicators. The aggregates S.A.C plant, when faced with increasingly strong competitive pressures, has the need to coordinate the activities of its functions in a coherent strategy that integrates each and every one of its functions perspectives. After an initial evaluation, it was observed that the plant does have the ISO 19001 certification which has not had a continuous sustainability during the processes, therefore the products were not compliant, which led to using other methods looking for alternatives to improve the products applying quality tools, so it focused as the first objective in analyzing the raw material and ...

Technological strategies within the framework of globalisation have changed in a correlational and daily way in companies, business and society, having as a priority to migrate towards information technologies (IT) that are essential in supply chain management (SCM), leading to a cultural, political and economic change; the purpose of the research is to identify and describe the relevant IT used in SCM, and to establish what are the key IT that are applied in the supply chain in the business sector today, using the PRISMA methodology. The impact caused by different IT such as artificial intelligence (AI), machine learning (ML), blockchain (BC), internet of things (IoT), robotic process automation (RPA); are positive and quantitative improvements in processing times of large volumes of information, prediction of market niches, resilience, customer satisfaction, it is concluded that IT doe...