Determina la percepción del uso de la telemedicina durante la emergencia sanitaria por la COVID-19 en profesionales de obstetricia de Lima Metropolitana, 2020. El estudio fue de enfoque cuantitativo, observacional, descriptivo y de corte transversal, desarrollado en 40 Obstetras que laboraban en Telemedicina. Se recolectó la información a través de la técnica encuesta de un instrumento válido y confiable de escala tipo Likert. Encuentra que el 80% de obstetras emplearon celulares para concretar las atenciones. 42,5% señalaron que las actividades programadas para los profesionales que participan en las diferentes áreas de atención no estaban alineadas y articuladas. Sobre la plataforma de telemedicina empleada para la atención de usuarios, 57,5% de obstetras sostuvieron que es de uso amigable. Además, 35% consideraron que la Telemedicina mantiene el acceso oportuno de la poblac...

Introduction: In March 2020, the World Health Organization declared COVID-19 a pandemic. As a result, healthcare systems chose to suspend in-person outpatient visits to reduce exposure. This situation had an impact on maternal health services and sexual and reproductive health, leading to the implementation of telemedicine to ensure continuity of care. Telemedicine, being a new care model, has its limitations, but to guarantee its successful implementation and application, it is necessary to understand the perception of healthcare professionals who will use it. Objective: To determine the perception of the use of telemedicine during the COVID-19 health emergency in obstetrics professionals. Materials and Methods: This study had a quantitative, observational, descriptive, and cross-sectional approach, conducted with 40 obstetricians working in telemedicine. Information was collected throu...

Objective: To determine adolescent satisfaction from the differentiated health care service at a primary health care institution in Lima. Materials and methods: An observational, descriptive and cross-sectional study conducted in 84 adolescents treated at the Centro de Salud El Progreso (Carabayllo). Satisfaction from health care was evaluated using the SERVQUAL questionnaire, which was adapted and validated, and showed reliability in its expectation and perception components. Results: Satisfaction from health care occurred in 28.57 % of the adolescents, most of whom were between 12 and 14 years old (83.33 %). Regarding the dimensions, empathy and security had the highest percentage of satisfaction (39.28 % and 36.90 %, respectively). The indicators physical appearance of the facilities (6.45 ± 0.82) and trust in health care (6.38 ± 0.84) presented the highest score in expectations. Co...