Many companies today say they are customer-centric and implementing digital transformation. We will address the first topic in this essay, which is thought to be the foundation and most importantly before beginning a process of digital transformation. Professor Peter Fader, from The Wharton School of the University of Pennsylvania, a university of preponderance, defines a customer centric company as one that knows its customers with greater future profitability and that aligns the development of products and the company's operations towards them.

Many companies today say they are customer-centric and implementing digital transformation. We will address the first topic in this essay, which is thought to be the foundation and most importantly before beginning a process of digital transformation. Professor Peter Fader, from The Wharton School of the University of Pennsylvania, a university of preponderance, defines a customer centric company as one that knows its customers with greater future profitability and that aligns the development of products and the company's operations towards them.

Many companies today say they are customer-centric and implementing digital transformation. We will address the first topic in this essay, which is thought to be the foundation and most importantly before beginning a process of digital transformation. Professor Peter Fader, from The Wharton School of the University of Pennsylvania, a university of preponderance, defines a customer centric company as one that knows its customers with greater future profitability and that aligns the development of products and the company's operations towards them.