Document searches draw attention to the need to discuss, theoretically and practically, the challenges that must be faced by public administration in the management of preparing a budget by results and accountability, particularly when taking into account the useful tools in the process of ensuring “good government”. To do this, a conceptual analysis of both tools was performed. Firstly, the management by results approach is presented, along with the challenges that this new framework involves for the public administration in relation to the optimisation of the use of public resources, to ensure a transparent and equitable process and to improve the performance of public bodies, becoming the basis for better accountability (the second aspect analysed in the document). Accountability becomes a challenge, on being an effective means of monitoring and sanctions between society and gover...

The present research explores the use of Information and Communications Technologies in the citizen participation of Subnational Governments with high digitization. For the analysis of the data, grounded theory was used, semistructured interviews were conducted with representatives of subnational governments in Metropolitan Lima and representatives of public and private institutions. The results highlight that subnational governments, following state e-government standards, offer numerous modern services through their web portals but these are underutilized by citizens.

Purpose. The main objective of the research is to examine whether the possession and the consumption of the service of a mobile telephone by the families of rural zones has improved their wellbeing in the last 10 years (2007–2016). Design/methodology/approach. A quantitative analysis of panel data is proposed in order to analyze the effect of the use of the mobile telephone in rural zones by region of Peru during the last 10 years and capture the unobservable heterogeneity during the said period. In this manner, it is hoped to investigate the effect of the increased use of said technology in Peru. Findings. The results obtained show that the increase in the acquisitions of mobile telephones in rural zones has had a positive impact on the wellbeing of households. Continuous business innovation driven by citizens’ needs and the greater accessibility of mobile telephones are the main re...