ABSTRACT Objective: The objective of this article is to conduct a review of the fundamentals related to key aspects of digital policy and its governance mechanisms. Methodology: The hermeneutic methodology has been chosen in order to qualitatively approach the topic, based on bibliographic analysis. Results: The mechanisms and processes inherent to digital governance at micro and macro levels and their influence in the world are described as well as the development of digital policies applied to the field of education. Conclusion: The opportunities and difficulties of developing multilevel governance systems based on the application of digital infrastructures and the consolidation of urban technological ecosystems are discussed.