Whereas error prevention in organizations recurs to diverse ways of ensuring that worker behavior complies with norms, rules, and procedures and to elimination of the precursors of error (ineffective layout, inadequate task demands, weak training), error management accepts error as unavoidable and emphasizes its positive administration. The error management sequence starts with the detection of error and follows with its reporting, identification of causes, correction, and institutionalization of the correction. However, error management lags behind error prevention in use of tools of the digitalization/automation era. We developed an application for worker’s use of his/her smartphone to report errors ―SOLUCIONA― in error management. Before disseminating it, workers of six plants of a Peruvian gas bottling company received training to improve worker empowerment in error reporting a...