This study aimed to examine the mediating effect of job satisfaction in the relationship between role ambiguity and organizational citizenship behavior (OCB) according to the “HEalthy and Resilient Organization” model in two local corporations.. A multilevel analysis of mediation was employed to examine the relationship between these variables, controlling for the effect of employee division. The sample consisted of a total of 340 employees. The results indicate that job satisfaction exhibits a total mediation in the relationship between role ambiguity and OCB of public employees. These results indicate the importance of employees’ well-being to decrease negative effects of role ambiguity in publicemployees’ performance.

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This study aimed to examine the mediating effect of job satisfaction in the relationship between role ambiguity and organizational citizenship behavior (OCB) according to the “HEalthy and Resilient Organization” model in two local corporations.. A multilevel analysis of mediation was employed to examine the relationship between these variables, controlling for the effect of employee division. The sample consisted of a total of 340 employees. The results indicate that job satisfaction exhibits a total mediation in the relationship between role ambiguity and OCB of public employees. These results indicate the importance of employees’ well-being to decrease negative effects of role ambiguity in publicemployees’ performance.

This research aimed to analyze the positive effect of willingness to change in its three dimensions (individual, group and organizational), on the generation of personal resources in employees and their perceived balance between work and life. The participants were 320 employees from different companies in Colombia and Spain. Sampling was for convenience. The results show the positive effect of the three levels of acceptance of change, both with the generation of new personal resources and with resilience; as well as with the perception of work-family balance. From this can be inferred the importance for organizations of generating policies aimed at promoting the acceptance of change in work teams and at a global level.

This research aimed to analyze the positive effect of willingness to change in its three dimensions (individual, group and organizational), on the generation of personal resources in employees and their perceived balance between work and life. The participants were 320 employees from different companies in Colombia and Spain. Sampling was for convenience. The results show the positive effect of the three levels of acceptance of change, both with the generation of new personal resources and with resilience; as well as with the perception of work-family balance. From this can be inferred the importance for organizations of generating policies aimed at promoting the acceptance of change in work teams and at a global level.

This research aimed to analyze the positive effect of willingness to change in its three dimensions (individual, group and organizational), on the generation of personal resources in employees and their perceived balance between work and life. The participants were 320 employees from different companies in Colombia and Spain. Sampling was for convenience. The results show the positive effect of the three levels of acceptance of change, both with the generation of new personal resources and with resilience; as well as with the perception of work-family balance. From this can be inferred the importance for organizations of generating policies aimed at promoting the acceptance of change in work teams and at a global level.