El presente documento tiene como finalidad presentar el Diseño del Sistema de Gestión de Continuidad de Negocio para el servicio de exportación que ofrece la agencia de carga internacional Ravmar Freight Logistics S.A.C. que se encuentra ubicada en Av. Tomás Valle Esq. Elmer Faucett Nro. S/n Fnd. Centro Aéreo Comercial Módulo E Prov. Const. del Callao Callao. El alcance del presente trabajo es descriptivo, así también, el diseño metodológico corresponde a un trabajo analítico-descriptivo y de gestión aplicada, cuyo enfoque cualitativo se desarrolla a partir del estudio de un solo caso. El desarrollo del presente documento se divide en cuatro etapas. La primera etapa pudo concretarse a partir de constantes reuniones y entrevistas virtuales con la Alta Dirección de la empresa para conocer a detalle los procesos que forman parte del servicio de exportación. Durante la segunda ...

The COVID-19 pandemic demonstrated the need for the implementation of a business continuity system in organizations to deal with critical situations and events that could stop their operations. The objective of this study is to design the business continuity management system (BCMS) of the Ravmar freight agency, based on the ISO 22301:2019 standard. The work method is analytical-descriptive and applied management. To do this, virtual interviews were held with Ravmar's Senior Management to learn about its processes in detail and, then, all the information obtained was analyzed in order to determine the company's level of compliance with the requirements of the ISO standard. After the diagnosis, the proposal for the design of the BCMS was developed for the organization in question, ensuring a level of 100 % compliance of the requirements indicated by the clauses of the rule. Finally, the f...

El presente documento tiene como finalidad presentar el Diseño del Sistema de Gestión de Continuidad de Negocio para el servicio de exportación que ofrece la agencia de carga internacional Ravmar Freight Logistics S.A.C. que se encuentra ubicada en Av. Tomás Valle Esq. Elmer Faucett Nro. S/n Fnd. Centro Aéreo Comercial Módulo E Prov. Const. del Callao Callao. El alcance del presente trabajo es descriptivo, así también, el diseño metodológico corresponde a un trabajo analítico-descriptivo y de gestión aplicada, cuyo enfoque cualitativo se desarrolla a partir del estudio de un solo caso. El desarrollo del presente documento se divide en cuatro etapas. La primera etapa pudo concretarse a partir de constantes reuniones y entrevistas virtuales con la Alta Dirección de la empresa para conocer a detalle los procesos que forman parte del servicio de exportación. Durante la segunda ...

The COVID-19 pandemic demonstrated the need for the implementation of a business continuity system in organizations to deal with critical situations and events that could stop their operations. The objective of this study is to design the business continuity management system (BCMS) of the Ravmar freight agency, based on the ISO 22301:2019 standard. The work method is analytical-descriptive and applied management. To do this, virtual interviews were held with Ravmar's Senior Management to learn about its processes in detail and, then, all the information obtained was analyzed in order to determine the company's level of compliance with the requirements of the ISO standard. After the diagnosis, the proposal for the design of the BCMS was developed for the organization in question, ensuring a level of 100 % compliance of the requirements indicated by the clauses of the rule. Finally, the f...

The COVID-19 pandemic demonstrated the need for the implementation of a business continuity system in organizations to deal with critical situations and events that could stop their operations. The objective of this study is to design the business continuity management system (BCMS) of the Ravmar freight agency, based on the ISO 22301:2019 standard. The work method is analytical-descriptive and applied management. To do this, virtual interviews were held with Ravmar's Senior Management to learn about its processes in detail and, then, all the information obtained was analyzed in order to determine the company's level of compliance with the requirements of the ISO standard. After the diagnosis, the proposal for the design of the BCMS was developed for the organization in question, ensuring a level of 100 % compliance of the requirements indicated by the clauses of the rule. Finally, the f...