Las instituciones de educación superior requieren definir el perfil de sus docentes para garantizar la calidad educativa. En este trabajo se consideró pertinente indagar cuáles eran las competencias docentes que según su alumnado les facilitó el aprendizaje. Este estudio se realizó en una universidad privada mexicana. A través de grupos de enfoque (focus groups) integrados por estudiantes se obtuvo un listado de las prácticas más destacadas de los docentes mejor evaluados. Dichas prácticas se tradujeron en reactivos conformando una guía de observación que se sometió a la validación de expertos de la misma universidad. Como resultado se logró validar un modelo tridimensional de competencias del profesorado universitario.

Higher education institutions need to define their faculty profile to guarantee educational quality. This paper seeks to research the faculty competencies which, according to students, eased their learning. The study was carried out in a private Mexican university. Through focus groups consisting of students, we obtained a list of the most outstanding practices by faculty with the best evaluations. Such practices translated into questions which, in turn, turned into an observation guide subjected to validation by experts of the same university. As a result, the three-dimensional competency model for university faculty was validated.

Higher education institutions need to define their faculty profile to guarantee educational quality. This paper seeks to research the faculty competencies which, according to students, eased their learning. The study was carried out in a private Mexican university. Through focus groups consisting of students, we obtained a list of the most outstanding practices by faculty with the best evaluations. Such practices translated into questions which, in turn, turned into an observation guide subjected to validation by experts of the same university. As a result, the three-dimensional competency model for university faculty was validated.