El objetivo de la investigación fue diseñar e implementar una metodología basada en la transformación digital de forma ágil y en un corto periodo que permita a las pymes del sector de logística ligera del Perú incrementar su competitividad bajo un enfoque de investigación mixto con un diseño exploratorio secuencial (DEXPLOS), observacional y experimental. La población de estudio estuvo constituida por 750 pymes, la muestra estuvo conformada por 255 empresas y se realizó un muestreo probabilístico estratificado. Los criterios de inclusión fueron contar con estrategias competitivas definidas, un año de operación como mínimo y licencias de funcionamiento y código postal. El instrumento de investigación fue un cuestionario compuesto por 189 preguntas distribuidas en variables, tales como estrategia, rentabilidad, nivel técnico, productividad, calidad y trazabilidad. Se con...

Commercial enterprises carry out activities in which goods or services are exchanged for money, which allows them to keep operating by recovering their investment to continue producing goods or services, thus promoting the growth of the economy; This process feeds the generation of employment, satisfaction of consumer needs and development of products and services of societies. Of the total number of commercial organizations operating in the world, 90% are micro, small and medium-sized enterprises (MSMEs), and in the Peruvian case the importance of this type of companies is even greater since they represent 85% of employment and contribute to 84% of the Gross Domestic Product (GDP); Specifically, micro and small enterprises represent 95.8% of the country's companies. However, despite their importance, only 10% of these companies manage to pass the 10-month operating period, due to their ...

The business software development sector generated an investment of US$ 783,000 million as of August 2022 worldwide, which represents an increase of 7.1% compared to the period of the previous year, in the Peruvian case the development of Business software is mostly made by SMEs, which constitute 63% of the supply; However, despite the efforts made by these companies, the existing software development standards are not framed in the contexts of productivity and competitiveness that are required in a sector that is increasingly demanding in terms of immediate responses to their requests, which makes them difficult. development and growth of the market, the lack of adequate processes and methodologies that allow them to adequately manage their projects, causes them to increase their costs, causing delays in the deliveries of the ordered software and generates low customer satisfaction, whi...

Abstract– Micro, small and medium-sized enterprises (MSMEs) represent 90% of the companies incorporated in the world, their importance is such that they generate between 60% and 70% of employment and 50% of GDP; the Peruvian case is not different from this context since MSMEs generate 85% of employment and contribute 84% of GDP. These companies develop their productive and commercial activity in different economic sectors, including textiles and clothing; This sector, which represents 7.2% of the gross domestic product (GDP), concentrates approximately 700,000 workers and has been growing at average rates of 40% in recent years. However, despite the dynamism and importance of this sector, productivity is extremely low; This is due to different factors, one of these being human capital management; this factor is related to the deficient processes of selection, hiring and training of per...