System to optimize the process of booking medical appointments for people with upper extremity disabilities

Descripción del Articulo

People with upper extremity disabilities often face significant challenges when attempting to book medical appointments through conventional online booking systems. These barriers can hinder their ability to access essential healthcare services in a timely manner. To address this problem, this resea...

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Detalles Bibliográficos
Autores: Monrroy, Gino P., Castaneda, Pedro S.
Formato: artículo
Fecha de Publicación:2024
Institución:Universidad Peruana de Ciencias Aplicadas
Repositorio:UPC-Institucional
Lenguaje:inglés
OAI Identifier:oai:repositorioacademico.upc.edu.pe:10757/676238
Enlace del recurso:http://hdl.handle.net/10757/676238
Nivel de acceso:acceso embargado
Materia:App
chatbot
One-arm
Sclerosis
Technology
Voice Assistant
Web Page
Web Site
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network_acronym_str UUPC
network_name_str UPC-Institucional
repository_id_str 2670
dc.title.es_PE.fl_str_mv System to optimize the process of booking medical appointments for people with upper extremity disabilities
title System to optimize the process of booking medical appointments for people with upper extremity disabilities
spellingShingle System to optimize the process of booking medical appointments for people with upper extremity disabilities
Monrroy, Gino P.
App
chatbot
One-arm
Sclerosis
Technology
Voice Assistant
Web Page
Web Site
title_short System to optimize the process of booking medical appointments for people with upper extremity disabilities
title_full System to optimize the process of booking medical appointments for people with upper extremity disabilities
title_fullStr System to optimize the process of booking medical appointments for people with upper extremity disabilities
title_full_unstemmed System to optimize the process of booking medical appointments for people with upper extremity disabilities
title_sort System to optimize the process of booking medical appointments for people with upper extremity disabilities
author Monrroy, Gino P.
author_facet Monrroy, Gino P.
Castaneda, Pedro S.
author_role author
author2 Castaneda, Pedro S.
author2_role author
dc.contributor.author.fl_str_mv Monrroy, Gino P.
Castaneda, Pedro S.
dc.subject.es_PE.fl_str_mv App
chatbot
One-arm
Sclerosis
Technology
Voice Assistant
Web Page
Web Site
topic App
chatbot
One-arm
Sclerosis
Technology
Voice Assistant
Web Page
Web Site
description People with upper extremity disabilities often face significant challenges when attempting to book medical appointments through conventional online booking systems. These barriers can hinder their ability to access essential healthcare services in a timely manner. To address this problem, this research focuses on the development of an innovative medical appointment booking system that uses voice interaction, complemented by a chatbot interface, to improve the user experience for people with upper extremity disabilities. As a result, a marked improvement in medical appointment booking times was achieved, increasing satisfaction and compliance levels among all users.
publishDate 2024
dc.date.accessioned.none.fl_str_mv 2024-10-27T20:33:56Z
dc.date.available.none.fl_str_mv 2024-10-27T20:33:56Z
dc.date.issued.fl_str_mv 2024-01-01
dc.type.es_PE.fl_str_mv info:eu-repo/semantics/article
format article
dc.identifier.doi.none.fl_str_mv 10.1109/ICICT62343.2024.00094
dc.identifier.uri.none.fl_str_mv http://hdl.handle.net/10757/676238
dc.identifier.journal.es_PE.fl_str_mv Proceedings - 2024 7th International Conference on Information and Computer Technologies, ICICT 2024
dc.identifier.eid.none.fl_str_mv 2-s2.0-85196121610
dc.identifier.scopusid.none.fl_str_mv SCOPUS_ID:85196121610
dc.identifier.isni.none.fl_str_mv 0000 0001 2196 144X
identifier_str_mv 10.1109/ICICT62343.2024.00094
Proceedings - 2024 7th International Conference on Information and Computer Technologies, ICICT 2024
2-s2.0-85196121610
SCOPUS_ID:85196121610
0000 0001 2196 144X
url http://hdl.handle.net/10757/676238
dc.language.iso.es_PE.fl_str_mv eng
language eng
dc.rights.es_PE.fl_str_mv info:eu-repo/semantics/embargoedAccess
eu_rights_str_mv embargoedAccess
dc.format.es_PE.fl_str_mv application/html
dc.publisher.es_PE.fl_str_mv Institute of Electrical and Electronics Engineers Inc.
dc.source.es_PE.fl_str_mv Repositorio Academico - UPC
Universidad Peruana de Ciencias Aplicadas (UPC)
dc.source.none.fl_str_mv reponame:UPC-Institucional
instname:Universidad Peruana de Ciencias Aplicadas
instacron:UPC
instname_str Universidad Peruana de Ciencias Aplicadas
instacron_str UPC
institution UPC
reponame_str UPC-Institucional
collection UPC-Institucional
dc.source.journaltitle.none.fl_str_mv Proceedings - 2024 7th International Conference on Information and Computer Technologies, ICICT 2024
dc.source.beginpage.none.fl_str_mv 539
dc.source.endpage.none.fl_str_mv 543
bitstream.url.fl_str_mv https://repositorioacademico.upc.edu.pe/bitstream/10757/676238/1/license.txt
bitstream.checksum.fl_str_mv 8a4605be74aa9ea9d79846c1fba20a33
bitstream.checksumAlgorithm.fl_str_mv MD5
repository.name.fl_str_mv Repositorio académico upc
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spelling a6114f70ea400101256180396a33f27b300f4c3b84522d2bfc4ee25b14f84910705300Monrroy, Gino P.Castaneda, Pedro S.2024-10-27T20:33:56Z2024-10-27T20:33:56Z2024-01-0110.1109/ICICT62343.2024.00094http://hdl.handle.net/10757/676238Proceedings - 2024 7th International Conference on Information and Computer Technologies, ICICT 20242-s2.0-85196121610SCOPUS_ID:851961216100000 0001 2196 144XPeople with upper extremity disabilities often face significant challenges when attempting to book medical appointments through conventional online booking systems. These barriers can hinder their ability to access essential healthcare services in a timely manner. To address this problem, this research focuses on the development of an innovative medical appointment booking system that uses voice interaction, complemented by a chatbot interface, to improve the user experience for people with upper extremity disabilities. As a result, a marked improvement in medical appointment booking times was achieved, increasing satisfaction and compliance levels among all users.Revisión por paresapplication/htmlengInstitute of Electrical and Electronics Engineers Inc.info:eu-repo/semantics/embargoedAccessRepositorio Academico - UPCUniversidad Peruana de Ciencias Aplicadas (UPC)Proceedings - 2024 7th International Conference on Information and Computer Technologies, ICICT 2024539543reponame:UPC-Institucionalinstname:Universidad Peruana de Ciencias Aplicadasinstacron:UPCAppchatbotOne-armSclerosisTechnologyVoice AssistantWeb PageWeb SiteSystem to optimize the process of booking medical appointments for people with upper extremity disabilitiesinfo:eu-repo/semantics/articleLICENSElicense.txtlicense.txttext/plain; charset=utf-81748https://repositorioacademico.upc.edu.pe/bitstream/10757/676238/1/license.txt8a4605be74aa9ea9d79846c1fba20a33MD51false10757/676238oai:repositorioacademico.upc.edu.pe:10757/6762382024-10-27 20:36:29.637Repositorio académico upcupc@openrepository.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System to optimize the process of booking medical appointments for people with upper extremity disabilities
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