Improvement proposal model based on 5S, ABC method and SLP to improve the level of order fulfillment in a company in the commercial sector

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The commercial sector in Peru has a sustainable growth over time, playing an important role and projecting an average growth of 3% by 2025. For this reason, commercial companies must be in constant development to be able to meet new market demands and solve new problems. In this sense, it is crucial...

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Detalles Bibliográficos
Autores: Bravo Zuazo, Percy Esteban, Carmelo Mendieta, Vanessa Del Rosario
Formato: tesis de grado
Fecha de Publicación:2025
Institución:Universidad de Lima
Repositorio:ULIMA-Institucional
Lenguaje:inglés
OAI Identifier:oai:repositorio.ulima.edu.pe:20.500.12724/22485
Enlace del recurso:https://hdl.handle.net/20.500.12724/22485
Nivel de acceso:acceso abierto
Materia:https://purl.org/pe-repo/ocde/ford#2.11.04
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dc.title.en_EN.fl_str_mv Improvement proposal model based on 5S, ABC method and SLP to improve the level of order fulfillment in a company in the commercial sector
title Improvement proposal model based on 5S, ABC method and SLP to improve the level of order fulfillment in a company in the commercial sector
spellingShingle Improvement proposal model based on 5S, ABC method and SLP to improve the level of order fulfillment in a company in the commercial sector
Bravo Zuazo, Percy Esteban
https://purl.org/pe-repo/ocde/ford#2.11.04
title_short Improvement proposal model based on 5S, ABC method and SLP to improve the level of order fulfillment in a company in the commercial sector
title_full Improvement proposal model based on 5S, ABC method and SLP to improve the level of order fulfillment in a company in the commercial sector
title_fullStr Improvement proposal model based on 5S, ABC method and SLP to improve the level of order fulfillment in a company in the commercial sector
title_full_unstemmed Improvement proposal model based on 5S, ABC method and SLP to improve the level of order fulfillment in a company in the commercial sector
title_sort Improvement proposal model based on 5S, ABC method and SLP to improve the level of order fulfillment in a company in the commercial sector
author Bravo Zuazo, Percy Esteban
author_facet Bravo Zuazo, Percy Esteban
Carmelo Mendieta, Vanessa Del Rosario
author_role author
author2 Carmelo Mendieta, Vanessa Del Rosario
author2_role author
dc.contributor.advisor.fl_str_mv Quiroz Flores, Juan Carlos
dc.contributor.author.fl_str_mv Bravo Zuazo, Percy Esteban
Carmelo Mendieta, Vanessa Del Rosario
dc.subject.ocde.none.fl_str_mv https://purl.org/pe-repo/ocde/ford#2.11.04
topic https://purl.org/pe-repo/ocde/ford#2.11.04
description The commercial sector in Peru has a sustainable growth over time, playing an important role and projecting an average growth of 3% by 2025. For this reason, commercial companies must be in constant development to be able to meet new market demands and solve new problems. In this sense, it is crucial to identify the main causes of the problems, such as the low level of order fulfillment, which is directly related to disorganization and suboptimal distributions in the warehouse, as well as high waiting times to serve customers. This research develops an improvement proposal model based on three tools (5S, ABC Method and SLP) which has as its main objective to improve the level of order fulfillment in commercial companies, in order to improve the standard time and obsolescence. The results obtained demonstrate the effectiveness of the model by increasing the order fulfillment level from 78.75% to 90%.
publishDate 2025
dc.date.accessioned.none.fl_str_mv 2025-04-09T22:03:36Z
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dc.publisher.none.fl_str_mv Universidad de Lima
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dc.source.none.fl_str_mv Repositorio Institucional - Ulima
Universidad de Lima
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spelling Quiroz Flores, Juan CarlosBravo Zuazo, Percy EstebanCarmelo Mendieta, Vanessa Del Rosario2025-04-09T22:03:36Z2025-04-09T22:03:36Z2025https://hdl.handle.net/20.500.12724/224850000000121541816The commercial sector in Peru has a sustainable growth over time, playing an important role and projecting an average growth of 3% by 2025. For this reason, commercial companies must be in constant development to be able to meet new market demands and solve new problems. In this sense, it is crucial to identify the main causes of the problems, such as the low level of order fulfillment, which is directly related to disorganization and suboptimal distributions in the warehouse, as well as high waiting times to serve customers. This research develops an improvement proposal model based on three tools (5S, ABC Method and SLP) which has as its main objective to improve the level of order fulfillment in commercial companies, in order to improve the standard time and obsolescence. The results obtained demonstrate the effectiveness of the model by increasing the order fulfillment level from 78.75% to 90%.El sector comercial en el Perú tiene un crecimiento sostenible en el tiempo, jugando un papel importante y proyectando un crecimiento promedio de 3% para el 2025. Por esta razón, las empresas comerciales deben estar en constante desarrollo para poder atender las nuevas demandas del mercado y resolver nuevos problemas. En este sentido, es crucial identificar las principales causas de los problemas, como el bajo nivel de cumplimiento de pedidos, que está directamente relacionado con la desorganización y las distribuciones subóptimas en el almacén, así como los elevados tiempos de espera para atender a los clientes. Esta investigación desarrolla un modelo de propuesta de mejora basado en tres herramientas (5S, Método ABC y SLP) que tiene como principal objetivo mejorar el nivel de cumplimiento de pedidos en empresas comerciales, con el fin de mejorar el tiempo estándar y la obsolescencia. Los resultados obtenidos demuestran la eficacia del modelo al aumentar el nivel de cumplimiento de pedidos del 78,75% al 90%.application/pdfengUniversidad de LimaPEinfo:eu-repo/semantics/openAccesshttps://creativecommons.org/licenses/by-nc-sa/4.0/Repositorio Institucional - UlimaUniversidad de Limareponame:ULIMA-Institucionalinstname:Universidad de Limainstacron:ULIMAImprovement proposal model based on 5S, ABC method and SLP to improve the level of order fulfillment in a company in the commercial sectorinfo:eu-repo/semantics/bachelorThesisTesishttps://purl.org/pe-repo/ocde/ford#2.11.04SUNEDUTítulo ProfesionalIngeniería IndustrialUniversidad de Lima. 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Improvement proposal model based on 5S, ABC method and SLP to improve the level of order fulfillment in a company in the commercial sector
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