IMPACT ON MOTIVATION CORPORATE PRODUCTIVITY: CASE MANAGEMENT INFRASTRUCTURE TELEPHONE OF PERU

• Autores: Tito Huamaní, Pedro Leonardo, Acuña Oré, Pepe
• Formato: artículo
• Fecha de Publicación: 2015
• Institución: Universidad Nacional Mayor de San Marcos
• Repositorio: Revistas - Universidad Nacional Mayor de San Marcos
• Lenguaje: español
• OAI Identifier: oai:ojs.csi.unmsm:article/11709
• Enlace del recurso: https://revistasinvestigacion.unmsm.edu.pe/index.php/administrativas/article/view/11709
• Nivel de acceso: acceso abierto
• Materia: Motivación; productividad.; Motivation; productivity.

For the business sector in general and Peruvian in particular is becoming increasingly necessary to have a competitive and motivated workforce; but this is not easy due to pressure from the media related to the slowing economy, insecurity and corruption issues that distract and to demoralize workers. Also, we live in a globalized world where raw competitive aspect, especially in the technology and telecommunications sector, where the company object of this study is positioned.he research has been done in the Infrastructure Management of Telefonica del Perú, with the intention of determining the motivation contributes to the productivity of workers, what are the factors of greatest impact and what are the benefits that the area gets. Some concepts as a theoretical framework presented, hypotheses are developed, the methodology is presented and the results are analyzed; accompanying the conclusions and recommendations.