Análisis de tiempos del Proceso de Pago del Programa Nacional de Alimentación Escolar (PNAE) Qali Warma en la sede principal en 2015

• Autores: Huarachi Coaquira, Luis Ferguson, Llanos Zavalaga, Luis Fernando, Tuesta Carmona, Neiser Hugo
• Formato: artículo
• Fecha de Publicación: 2021
• Institución: Universidad San Martin de Porres
• Repositorio: Revista Gobierno y Gestión Pública
• Lenguaje: español
• OAI Identifier: oai:ojs.revistagobiernoydegestionpublica.com:article/209
• Enlace del recurso: https://revistagobiernoygestionpublica.usmp.edu.pe/index.php/RGGP/article/view/209
• Nivel de acceso: acceso abierto
• Materia: programas sociales; Qali Warma; proceso de pago; análisis de tiempos; simplificación administrativa; Perú; social programs; payment process; time analysis; administrative simplification; Peru

The PNAE Qali Warma program obtained ISO 9001: 2008 certification in 2016, with the purpose to paying food suppliers on time. Delayed payment mainly affects the cash flow of the Small and medium-sized enterprises SMEs. The objective of this article is analyze the attention times of payment request process. Results: the mean attention time was 22.9 days, with coefficient of variation (CV) of 38.7%; of which, 17.4 days represent periods with no value added. In each step of the process the CV exceeds 30%, which indicates little certainty to meet the planned deadlines. The files have 57.3% probabilities to stay in the process for more than 20 days and 17.6% for more than 30 days. The variation is explained according to the characteristics of the files. The time to transfer monetary resources doubles at the Administration Unit and the Purchase Committees, simplifying the activity would have saved 4.2 million soles.