High performance work systems and organizational performance of sales representatives of pharmaceutical companies in Chiclayo

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The purpose of the study has been to differentiate the importance of the high-performance work systems (HPWS) effects, for dimensions, in the performance of sales representatives of pharmaceutical companies in Chiclayo having affective commitment and human capital as mediation variables. HPWS have a...

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Detalles Bibliográficos
Autores: Ludeña, Diego, Arbulú Ballesteros, Marco Agustín
Formato: artículo
Fecha de Publicación:2021
Institución:Universidad del Pacífico
Repositorio:UP-Institucional
Lenguaje:inglés
OAI Identifier:oai:repositorio.up.edu.pe:11354/3290
Enlace del recurso:https://hdl.handle.net/11354/3290
https://doi.org/10.21678/jb.2021.1439
Nivel de acceso:acceso abierto
Materia:Efectividad organizacional--Perú--Chiclayo
Capacitación de empleados--Perú--Chiclayo
Administración de ventas--Perú--Chiclayo
Industria farmacéutica—Perú--Chiclayo
https://purl.org/pe-repo/ocde/ford#5.02.04
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dc.title.es_PE.fl_str_mv High performance work systems and organizational performance of sales representatives of pharmaceutical companies in Chiclayo
dc.title.alternative.es_PE.fl_str_mv Sistemas de trabajo de alto desempeño y desempeño organizacional de representantes de ventas de empresas farmacéuticas en Chiclayo
title High performance work systems and organizational performance of sales representatives of pharmaceutical companies in Chiclayo
spellingShingle High performance work systems and organizational performance of sales representatives of pharmaceutical companies in Chiclayo
Ludeña, Diego
Efectividad organizacional--Perú--Chiclayo
Capacitación de empleados--Perú--Chiclayo
Administración de ventas--Perú--Chiclayo
Industria farmacéutica—Perú--Chiclayo
https://purl.org/pe-repo/ocde/ford#5.02.04
title_short High performance work systems and organizational performance of sales representatives of pharmaceutical companies in Chiclayo
title_full High performance work systems and organizational performance of sales representatives of pharmaceutical companies in Chiclayo
title_fullStr High performance work systems and organizational performance of sales representatives of pharmaceutical companies in Chiclayo
title_full_unstemmed High performance work systems and organizational performance of sales representatives of pharmaceutical companies in Chiclayo
title_sort High performance work systems and organizational performance of sales representatives of pharmaceutical companies in Chiclayo
author Ludeña, Diego
author_facet Ludeña, Diego
Arbulú Ballesteros, Marco Agustín
author_role author
author2 Arbulú Ballesteros, Marco Agustín
author2_role author
dc.contributor.author.fl_str_mv Ludeña, Diego
Arbulú Ballesteros, Marco Agustín
dc.subject.es_PE.fl_str_mv Efectividad organizacional--Perú--Chiclayo
Capacitación de empleados--Perú--Chiclayo
Administración de ventas--Perú--Chiclayo
Industria farmacéutica—Perú--Chiclayo
topic Efectividad organizacional--Perú--Chiclayo
Capacitación de empleados--Perú--Chiclayo
Administración de ventas--Perú--Chiclayo
Industria farmacéutica—Perú--Chiclayo
https://purl.org/pe-repo/ocde/ford#5.02.04
dc.subject.ocde.none.fl_str_mv https://purl.org/pe-repo/ocde/ford#5.02.04
description The purpose of the study has been to differentiate the importance of the high-performance work systems (HPWS) effects, for dimensions, in the performance of sales representatives of pharmaceutical companies in Chiclayo having affective commitment and human capital as mediation variables. HPWS have a significant effect on development through human capital, but not with affective commitment. However, there are HPWS’ subdimensions that affect development through the “motivational path” (training, performance assessment and empowerment practices) which also affect in a considerable way through human capital. An activity that also affects performance through human capital significantly is the compensations and incentives one.
publishDate 2021
dc.date.accessioned.none.fl_str_mv 2022-01-25T14:13:37Z
dc.date.available.none.fl_str_mv 2022-01-25T14:13:37Z
dc.date.issued.fl_str_mv 2021
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dc.identifier.citation.es_PE.fl_str_mv Ludeña, D., & Arbulú Ballesteros, M. A. (2021). High performance work systems and organizational performance of sales representatives of pharmaceutical companies in Chiclayo. Journal of Business, 13(2), 51-71. https://doi.org/10.21678/jb.2021.1439
dc.identifier.doi.none.fl_str_mv https://doi.org/10.21678/jb.2021.1439
url https://hdl.handle.net/11354/3290
https://doi.org/10.21678/jb.2021.1439
identifier_str_mv Ludeña, D., & Arbulú Ballesteros, M. A. (2021). High performance work systems and organizational performance of sales representatives of pharmaceutical companies in Chiclayo. Journal of Business, 13(2), 51-71. https://doi.org/10.21678/jb.2021.1439
dc.language.iso.none.fl_str_mv eng
language eng
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dc.publisher.es_PE.fl_str_mv Universidad del Pacífico. Facultad de Ciencias Empresariales
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spelling Ludeña, DiegoArbulú Ballesteros, Marco Agustín2022-01-25T14:13:37Z2022-01-25T14:13:37Z2021https://hdl.handle.net/11354/3290Ludeña, D., & Arbulú Ballesteros, M. A. (2021). High performance work systems and organizational performance of sales representatives of pharmaceutical companies in Chiclayo. Journal of Business, 13(2), 51-71. https://doi.org/10.21678/jb.2021.1439https://doi.org/10.21678/jb.2021.1439The purpose of the study has been to differentiate the importance of the high-performance work systems (HPWS) effects, for dimensions, in the performance of sales representatives of pharmaceutical companies in Chiclayo having affective commitment and human capital as mediation variables. HPWS have a significant effect on development through human capital, but not with affective commitment. However, there are HPWS’ subdimensions that affect development through the “motivational path” (training, performance assessment and empowerment practices) which also affect in a considerable way through human capital. An activity that also affects performance through human capital significantly is the compensations and incentives one.El propósito del estudio ha sido diferenciar la importancia de los efectos de los sistemas de trabajo de alto rendimiento (HPWS), por dimensiones, en el desempeño de los representantes de ventas de empresas farmacéuticas de Chiclayo teniendo como variables mediadoras el compromiso afectivo y el capital humano. HPWS tiene un efecto significativo en el desarrollo a través del capital humano, pero no con compromiso afectivo. Sin embargo, existen subdimensiones de HPWS que inciden en el desarrollo a través del “camino motivacional” (prácticas de capacitación, evaluación del desempeño y empoderamiento) que también inciden de manera considerable a través del capital humano. Una actividad que también afecta significativamente el desempeño a través del capital humano es la de compensaciones e incentivos.application/pdfengUniversidad del Pacífico. Facultad de Ciencias EmpresarialesPEhttps://revistas.up.edu.pe/index.php/business/article/view/1439/1566https://doi.org/10.21678/2078-9424info:eu-repo/semantics/openAccesshttp://creativecommons.org/licenses/by/4.0/deed.esEfectividad organizacional--Perú--ChiclayoCapacitación de empleados--Perú--ChiclayoAdministración de ventas--Perú--ChiclayoIndustria farmacéutica—Perú--Chiclayohttps://purl.org/pe-repo/ocde/ford#5.02.04High performance work systems and organizational performance of sales representatives of pharmaceutical companies in ChiclayoSistemas de trabajo de alto desempeño y desempeño organizacional de representantes de ventas de empresas farmacéuticas en Chiclayoinfo:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionreponame:UP-Institucionalinstname:Universidad del Pacíficoinstacron:UPORIGINAL3290.html3290.htmltext/html164https://repositorio.up.edu.pe/backend/api/core/bitstreams/86551599-878a-4519-8359-a18d44529ab2/content51bd35703265d2cfbbc84ee0b00212b4MD51CC-LICENSElicense_rdflicense_rdfapplication/rdf+xml; charset=utf-8914https://repositorio.up.edu.pe/backend/api/core/bitstreams/aa2d3cb2-516b-4e1e-8946-45f83e99376d/contentff28a15b31d8b36d045b61ef83195dd0MD52LICENSElicense.txtlicense.txttext/plain; charset=utf-81748https://repositorio.up.edu.pe/backend/api/core/bitstreams/32da0150-34f6-4e1c-a9aa-f3a4f7277c44/content8a4605be74aa9ea9d79846c1fba20a33MD53TEXT3290.html.txt3290.html.txtExtracted texttext/plain2https://repositorio.up.edu.pe/backend/api/core/bitstreams/6f36df4d-7ecf-4142-8cd6-75086fe64e68/contentb8af0084f79f1a7fd8f5e37a025c4f3fMD5611354/3290oai:repositorio.up.edu.pe:11354/32902025-03-27 16:57:45.649http://creativecommons.org/licenses/by/4.0/deed.esinfo:eu-repo/semantics/openAccessopen.accesshttps://repositorio.up.edu.peRepositorio Institucional de la Universidad del Pacíficorepositorio@up.edu.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