Incremento del nivel de desempeño laboral mediante la implementación de un sistema de administración del conocimiento en cervecería San Juan S.A – Tarapoto

• Autor: Chong Mori, Piero Andrés
• Formato: tesis de grado
• Fecha de Publicación: 2013
• Institución: Universidad Nacional de San Martin - Tarapoto
• Repositorio: UNSM-Institucional
• Lenguaje: español
• OAI Identifier: oai:repositorio.unsm.edu.pe:11458/1364
• Enlace del recurso: http://hdl.handle.net/11458/1364
• Nivel de acceso: acceso abierto
• Materia: Administración del conocimiento; Sistema informático; Metodología orientada a objetos

This following research, "JOB PERFORMANCE LEVEL INCREASING THROUGH THE IMPLEMENTATION OF A KNOWLEDGE MANAGEMENT SYSTEM IN SAN JUAN BREWERY SA - TARAPOTO " , has as its general objective, develop an information system so as to increase the level of performance workers in different areas of the distribution center of San Juan Brewery Tarapoto headquarters. Also have specific objectives, assess the current performance of workers in the distribution center Tarapoto; Develop knowledge management system, implement the knowledge management system and measure the level of job performance after the implementation of the tool. For the development of the proposed, different methodologies were used. For information gathering techniques of observation, interviews were conducted, as well as review and assessment documents, for the analysis and design object-oriented methodology was used taking into account UML diagrams and the Unified Process prototyping the programming language PHP, with manager MYSQL database and XAMMP Server package, each of these tools were taken in order to meet the expectations of the Institute and minimize costs as they are free use programs. Having the need of improving the level of job performance, and hence greater efficiency in processes, this report evaluated as engineering job performance increases with the implementation of a computerized knowledge management system.