Gestión por procesos y la productividad laboral de los trabajadores de la Municipalidad Distrital de Punchana 2025

• Autor: Valderrama Chavez, Frank Jackson
• Formato: tesis de maestría
• Fecha de Publicación: 2025
• Institución: Universidad Nacional De La Amazonía Peruana
• Repositorio: UNAPIquitos-Institucional
• Lenguaje: español
• OAI Identifier: oai:repositorio.unapiquitos.edu.pe:20.500.12737/12210
• Enlace del recurso: https://hdl.handle.net/20.500.12737/12210
• Nivel de acceso: acceso abierto
• Materia: Gestión de procesos; productividad laboral; Municipalidad; https://purl.org/pe-repo/ocde/ford#5.06.02

The purpose of this research was to determine the relationship between process management and labour productivity in the workers of the District Municipality of Punchana 2025. Opting for a basic study with a non experimental cross-sectional design, the sample consisted of 55 workers for the survey conducted with a questionnaire for data collection. The findings show that process management is very good (45.5%) and labour productivity is rated as good (50.9%). Therefore, it is determined that there is a significant relationship between the variables (p=0.000). Likewise, the strategy processes dimension shows a significance of p=0.010; the business processes dimension shows a significance of p=0.040; finally, the support processes dimension shows a significance of p=0.020), these dimensions are significantly related to labour productivity.