The incidence of registry services in the satisfaction of the users of the National Superintendence of Public Registries of Tacna, 2019
Descripción del Articulo
The objective of this research was to determine the incidence of registry services in the satisfaction of the users of the National Superintendence of Public Registries of Tacna, 2019. Being of a non-experimental basic type, the level of research is analytical. The population is made up of the elect...
Autores: | , |
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Formato: | artículo |
Fecha de Publicación: | 2020 |
Institución: | Universidad Privada de Tacna |
Repositorio: | Revistas - Universidad Privada de Tacna |
Lenguaje: | español |
OAI Identifier: | oai:ojs2.172.30.101.191:article/390 |
Enlace del recurso: | https://revistas.upt.edu.pe/ojs/index.php/vestsc/article/view/390 |
Nivel de acceso: | acceso abierto |
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The incidence of registry services in the satisfaction of the users of the National Superintendence of Public Registries of Tacna, 2019Los servicios registrales y su incidencia en la satisfacción de los usuarios de la Superintendencia Nacional de los Registros Públicos de Tacna, 2019Vargas Romero, Milagros del RosarioLimache Sandoval, Elmer MarcialThe objective of this research was to determine the incidence of registry services in the satisfaction of the users of the National Superintendence of Public Registries of Tacna, 2019. Being of a non-experimental basic type, the level of research is analytical. The population is made up of the electoral population of the city of Tacna, with 254,799 inhabitants, with a sample size of 384 users, obtained with a 95% confidence level and a 5% margin of error. The data collection technique is the survey, being as instrument the questionnaire that is validated. The study shows that there is a high correlation between the variables, confirming the positive and significant incidence between the registry services and the satisfaction of the users of the National Superintendence of Public Registries of Tacna.La investigación tiene como objetivo determinar la incidencia de los servicios registrales en la satisfacción de los usuarios de la Superintendencia Nacional de los Registros Públicos de Tacna, 2019. Siendo de tipo básica observacional, el nivel de investigación es analítico. La población está conformada por la población electoral de la ciudad de Tacna, siendo 254,799 habitantes, con un tamaño de muestra de 384 usuarios, obtenidos con un nivel de confianza del 95% y un margen de error 5%. La técnica de recolección de datos es la encuesta, siendo como instrumento el cuestionario que es validado por expertos. Con el estudio se demuestra que existe correlación alta entre las variables, confirmando la incidencia positiva y significativa entre los servicios registrales y la satisfacción de los usuarios de la Superintendencia Nacional de los Registros Públicos de Tacna.Universidad Privada de Tacna2020-12-14info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionapplication/pdfhttps://revistas.upt.edu.pe/ojs/index.php/vestsc/article/view/39010.47796/ves.v9i2.390Veritas et Scientia; Vol. 9 Núm. 2 (2020): Veritas et Scientia; 151 - 160Veritas et Scientia; Vol 9 No 2 (2020): Veritas et Scientia; 151 - 1602617-06392307-513910.47796/ves.v9i2reponame:Revistas - Universidad Privada de Tacnainstname:Universidad Privada de Tacnainstacron:UPTspahttps://revistas.upt.edu.pe/ojs/index.php/vestsc/article/view/390/332info:eu-repo/semantics/openAccessoai:ojs2.172.30.101.191:article/3902021-07-12T18:01:44Z |
dc.title.none.fl_str_mv |
The incidence of registry services in the satisfaction of the users of the National Superintendence of Public Registries of Tacna, 2019 Los servicios registrales y su incidencia en la satisfacción de los usuarios de la Superintendencia Nacional de los Registros Públicos de Tacna, 2019 |
title |
The incidence of registry services in the satisfaction of the users of the National Superintendence of Public Registries of Tacna, 2019 |
spellingShingle |
The incidence of registry services in the satisfaction of the users of the National Superintendence of Public Registries of Tacna, 2019 Vargas Romero, Milagros del Rosario |
title_short |
The incidence of registry services in the satisfaction of the users of the National Superintendence of Public Registries of Tacna, 2019 |
title_full |
The incidence of registry services in the satisfaction of the users of the National Superintendence of Public Registries of Tacna, 2019 |
title_fullStr |
The incidence of registry services in the satisfaction of the users of the National Superintendence of Public Registries of Tacna, 2019 |
title_full_unstemmed |
The incidence of registry services in the satisfaction of the users of the National Superintendence of Public Registries of Tacna, 2019 |
title_sort |
The incidence of registry services in the satisfaction of the users of the National Superintendence of Public Registries of Tacna, 2019 |
dc.creator.none.fl_str_mv |
Vargas Romero, Milagros del Rosario Limache Sandoval, Elmer Marcial |
author |
Vargas Romero, Milagros del Rosario |
author_facet |
Vargas Romero, Milagros del Rosario Limache Sandoval, Elmer Marcial |
author_role |
author |
author2 |
Limache Sandoval, Elmer Marcial |
author2_role |
author |
description |
The objective of this research was to determine the incidence of registry services in the satisfaction of the users of the National Superintendence of Public Registries of Tacna, 2019. Being of a non-experimental basic type, the level of research is analytical. The population is made up of the electoral population of the city of Tacna, with 254,799 inhabitants, with a sample size of 384 users, obtained with a 95% confidence level and a 5% margin of error. The data collection technique is the survey, being as instrument the questionnaire that is validated. The study shows that there is a high correlation between the variables, confirming the positive and significant incidence between the registry services and the satisfaction of the users of the National Superintendence of Public Registries of Tacna. |
publishDate |
2020 |
dc.date.none.fl_str_mv |
2020-12-14 |
dc.type.none.fl_str_mv |
info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion |
format |
article |
status_str |
publishedVersion |
dc.identifier.none.fl_str_mv |
https://revistas.upt.edu.pe/ojs/index.php/vestsc/article/view/390 10.47796/ves.v9i2.390 |
url |
https://revistas.upt.edu.pe/ojs/index.php/vestsc/article/view/390 |
identifier_str_mv |
10.47796/ves.v9i2.390 |
dc.language.none.fl_str_mv |
spa |
language |
spa |
dc.relation.none.fl_str_mv |
https://revistas.upt.edu.pe/ojs/index.php/vestsc/article/view/390/332 |
dc.rights.none.fl_str_mv |
info:eu-repo/semantics/openAccess |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
application/pdf |
dc.publisher.none.fl_str_mv |
Universidad Privada de Tacna |
publisher.none.fl_str_mv |
Universidad Privada de Tacna |
dc.source.none.fl_str_mv |
Veritas et Scientia; Vol. 9 Núm. 2 (2020): Veritas et Scientia; 151 - 160 Veritas et Scientia; Vol 9 No 2 (2020): Veritas et Scientia; 151 - 160 2617-0639 2307-5139 10.47796/ves.v9i2 reponame:Revistas - Universidad Privada de Tacna instname:Universidad Privada de Tacna instacron:UPT |
instname_str |
Universidad Privada de Tacna |
instacron_str |
UPT |
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UPT |
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Revistas - Universidad Privada de Tacna |
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Revistas - Universidad Privada de Tacna |
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1771324560834035712 |
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13.982926 |
Nota importante:
La información contenida en este registro es de entera responsabilidad de la institución que gestiona el repositorio institucional donde esta contenido este documento o set de datos. El CONCYTEC no se hace responsable por los contenidos (publicaciones y/o datos) accesibles a través del Repositorio Nacional Digital de Ciencia, Tecnología e Innovación de Acceso Abierto (ALICIA).
La información contenida en este registro es de entera responsabilidad de la institución que gestiona el repositorio institucional donde esta contenido este documento o set de datos. El CONCYTEC no se hace responsable por los contenidos (publicaciones y/o datos) accesibles a través del Repositorio Nacional Digital de Ciencia, Tecnología e Innovación de Acceso Abierto (ALICIA).