Redesign Process to Improve Enrollment Faculty of Administrative National University of San Marcos

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Deliverable value of this research is to implement the methodology is an adaptation of the approach called systematic redesign, where we have identified existing processes that have been reviewed systematically to propose new process in order to improve services to new entrants of undergraduate enro...

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Detalles Bibliográficos
Autor: Narciso Gómez, Kennedy
Formato: artículo
Fecha de Publicación:2017
Institución:Universidad Nacional Mayor de San Marcos
Repositorio:Revistas - Universidad Nacional Mayor de San Marcos
Lenguaje:español
OAI Identifier:oai:ojs.csi.unmsm:article/13784
Enlace del recurso:https://revistasinvestigacion.unmsm.edu.pe/index.php/administrativas/article/view/13784
Nivel de acceso:acceso abierto
Materia:Redesign
enrollment processes
undergraduate students
Rediseño
procesos de matrícula
alumnos de pregrado.
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spelling Redesign Process to Improve Enrollment Faculty of Administrative National University of San MarcosRediseño de Procesos para Mejorar la Matrícula en la Facultad de Ciencias Administrativas de la Universidad Nacional Mayor de San MarcosNarciso Gómez, KennedyRedesignenrollment processesundergraduate studentsRediseñoprocesos de matrículaalumnos de pregrado.Deliverable value of this research is to implement the methodology is an adaptation of the approach called systematic redesign, where we have identified existing processes that have been reviewed systematically to propose new process in order to improve services to new entrants of undergraduate enrollment in the Faculty of Management integrated the Single System of registration of San Marcos.Redesigning processes will improve registration services, promoting a new way of operating in the Single Registration System (SUM) in quality services to students; in other words, it allows changing attitudes, values and organizational culture because concentrate its investments in the capacity of their resources and skills of their human strength, to create a differentiated and sustainable value.El valor entregable de esta investigación es implementar la metodología que constituye una adaptación del enfoque denominado el rediseño sistemático, donde hemos identificado los procesos existentes que han sido revisados en forma sistemática para proponer un nuevo proceso, con el objeto de mejorar los servicios a los nuevos ingresantes del pregrado en la matrícula de la Facultad de Ciencias Administrativas, integrada al Sistema Único de Matrícula (SUM) de la UNMSM.El rediseño de procesos permitirá mejorar los servicios de matrícula, propiciando una nueva forma de operar en el SUM en los servicios de calidad a los alumnos; en otras palabras, permitirá modificar las actitudes, los valores y la cultura organizacional, debido a que concentrará sus inversiones en la capacidad de sus recursos y las competencias de su fuerza humana, para crear un valor diferenciado y sustentable.Universidad Nacional Mayor de San Marcos, Facultad de Ciencias Administrativas2017-10-31info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionArtículo revisado por paresapplication/pdfhttps://revistasinvestigacion.unmsm.edu.pe/index.php/administrativas/article/view/1378410.15381/gtm.v19i38.13784Gestión en el Tercer Milenio; Vol. 19 No. 38 (2016); 13-22Gestión en el Tercer Milenio; Vol. 19 Núm. 38 (2016); 13-221728-29691560-908110.15381/gtm.v19i38reponame:Revistas - Universidad Nacional Mayor de San Marcosinstname:Universidad Nacional Mayor de San Marcosinstacron:UNMSMspahttps://revistasinvestigacion.unmsm.edu.pe/index.php/administrativas/article/view/13784/12217Derechos de autor 2017 Kennedy Narciso Gómezhttps://creativecommons.org/licenses/by-nc-sa/4.0info:eu-repo/semantics/openAccessoai:ojs.csi.unmsm:article/137842017-11-02T10:47:15Z
dc.title.none.fl_str_mv Redesign Process to Improve Enrollment Faculty of Administrative National University of San Marcos
Rediseño de Procesos para Mejorar la Matrícula en la Facultad de Ciencias Administrativas de la Universidad Nacional Mayor de San Marcos
title Redesign Process to Improve Enrollment Faculty of Administrative National University of San Marcos
spellingShingle Redesign Process to Improve Enrollment Faculty of Administrative National University of San Marcos
Narciso Gómez, Kennedy
Redesign
enrollment processes
undergraduate students
Rediseño
procesos de matrícula
alumnos de pregrado.
title_short Redesign Process to Improve Enrollment Faculty of Administrative National University of San Marcos
title_full Redesign Process to Improve Enrollment Faculty of Administrative National University of San Marcos
title_fullStr Redesign Process to Improve Enrollment Faculty of Administrative National University of San Marcos
title_full_unstemmed Redesign Process to Improve Enrollment Faculty of Administrative National University of San Marcos
title_sort Redesign Process to Improve Enrollment Faculty of Administrative National University of San Marcos
dc.creator.none.fl_str_mv Narciso Gómez, Kennedy
author Narciso Gómez, Kennedy
author_facet Narciso Gómez, Kennedy
author_role author
dc.subject.none.fl_str_mv Redesign
enrollment processes
undergraduate students
Rediseño
procesos de matrícula
alumnos de pregrado.
topic Redesign
enrollment processes
undergraduate students
Rediseño
procesos de matrícula
alumnos de pregrado.
description Deliverable value of this research is to implement the methodology is an adaptation of the approach called systematic redesign, where we have identified existing processes that have been reviewed systematically to propose new process in order to improve services to new entrants of undergraduate enrollment in the Faculty of Management integrated the Single System of registration of San Marcos.Redesigning processes will improve registration services, promoting a new way of operating in the Single Registration System (SUM) in quality services to students; in other words, it allows changing attitudes, values and organizational culture because concentrate its investments in the capacity of their resources and skills of their human strength, to create a differentiated and sustainable value.
publishDate 2017
dc.date.none.fl_str_mv 2017-10-31
dc.type.none.fl_str_mv info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
Artículo revisado por pares
format article
status_str publishedVersion
dc.identifier.none.fl_str_mv https://revistasinvestigacion.unmsm.edu.pe/index.php/administrativas/article/view/13784
10.15381/gtm.v19i38.13784
url https://revistasinvestigacion.unmsm.edu.pe/index.php/administrativas/article/view/13784
identifier_str_mv 10.15381/gtm.v19i38.13784
dc.language.none.fl_str_mv spa
language spa
dc.relation.none.fl_str_mv https://revistasinvestigacion.unmsm.edu.pe/index.php/administrativas/article/view/13784/12217
dc.rights.none.fl_str_mv Derechos de autor 2017 Kennedy Narciso Gómez
https://creativecommons.org/licenses/by-nc-sa/4.0
info:eu-repo/semantics/openAccess
rights_invalid_str_mv Derechos de autor 2017 Kennedy Narciso Gómez
https://creativecommons.org/licenses/by-nc-sa/4.0
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv Universidad Nacional Mayor de San Marcos, Facultad de Ciencias Administrativas
publisher.none.fl_str_mv Universidad Nacional Mayor de San Marcos, Facultad de Ciencias Administrativas
dc.source.none.fl_str_mv Gestión en el Tercer Milenio; Vol. 19 No. 38 (2016); 13-22
Gestión en el Tercer Milenio; Vol. 19 Núm. 38 (2016); 13-22
1728-2969
1560-9081
10.15381/gtm.v19i38
reponame:Revistas - Universidad Nacional Mayor de San Marcos
instname:Universidad Nacional Mayor de San Marcos
instacron:UNMSM
instname_str Universidad Nacional Mayor de San Marcos
instacron_str UNMSM
institution UNMSM
reponame_str Revistas - Universidad Nacional Mayor de San Marcos
collection Revistas - Universidad Nacional Mayor de San Marcos
repository.name.fl_str_mv
repository.mail.fl_str_mv
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score 13.95948
Redesign Process to Improve Enrollment Faculty of Administrative National University of San Marcos
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