Management model to reduce the costs of non-quality with the Lean Six Sigma methodology in tissue paper converters

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The impact of non-quality costs generated by poor management of quality standards compliance is analysed. The objective is to determine the influence of a mana- gement model based on the Lean Six Sigma methodology in reducing these costs. The most modern converter line in technology and with a highe...

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Autores: Chirinos Magallanes, Daniel Alberto, Ortiz Porras, Jorge Enrique, Chirinos Magallanes, Ronald David, Vásquez Cerquera, Israel Román
Formato: artículo
Fecha de Publicación:2025
Institución:Universidad de Lima
Repositorio:Revistas - Universidad de Lima
Lenguaje:español
OAI Identifier:oai:ojs.pkp.sfu.ca:article/7923
Enlace del recurso:https://revistas.ulima.edu.pe/index.php/Ingenieria_industrial/article/view/7923
Nivel de acceso:acceso abierto
Materia:lean manufacturing
quality control
industrial costs
standardization
failure analysis
lean six sigma
producción eficiente
control de calidad
costos de producción
normalización
análisis de fallos
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spelling Management model to reduce the costs of non-quality with the Lean Six Sigma methodology in tissue paper convertersModelo de gestión para reducir los costos de la no calidad con la metodología Lean Six Sigma en convertidoras de papel tisúChirinos Magallanes, Daniel AlbertoOrtiz Porras, Jorge EnriqueChirinos Magallanes, Ronald DavidVásquez Cerquera, Israel RománChirinos Magallanes, Daniel AlbertoOrtiz Porras, Jorge EnriqueChirinos Magallanes, Ronald DavidVásquez Cerquera, Israel Románlean manufacturingquality controlindustrial costsstandardizationfailure analysislean six sigmaproducción eficientecontrol de calidadcostos de producciónnormalizaciónanálisis de falloslean six sigmaThe impact of non-quality costs generated by poor management of quality standards compliance is analysed. The objective is to determine the influence of a mana- gement model based on the Lean Six Sigma methodology in reducing these costs. The most modern converter line in technology and with a higher production capacity was selected as the unit of analysis, applying the phases of the DMAIC cycle: define, measure, analyse, improve and control. As a result, the cost of non-quality was reduced by 40 % equivalent to S/.901 236; the indicator of defective products decreased from 3,58 % to 2,11 % and the sigma level increased from 3,38 to 4,24. The limitation was disclosure of costs broken down by confidentiality; however, the findings have practical implications for other industries seeking to reduce their non-quality costs through Lean Methodologies.Se analiza el impacto de los costos de la no calidad generados por una gestión deficiente del cumplimiento de estándares de calidad. El objetivo es reducir dichos costos y determinar la influencia de un modelo de gestión basado en la metodología lean six sigma.Se seleccionó la línea convertidora más moderna en tecnología y con mayor capacidad de producción como unidad de análisis, aplicando las fases del ciclo DMAIC: definir, medir, analizar, mejorar y controlar. Como resultado, se redujo el costo de la no calidad en un 40 %, equivalente a S/. 901 236; el indicador de productos defectuosos disminuyó de 3,58 % a 2,11 % y el nivel sigma incrementó de 3,38 a 4,24. La limitación ha consistido en la imposibilidad de divulgar los costos de forma desglosada, dada la confidencialidad; sin embargo, los hallazgos presentan implicancias prácticas para otras industrias que buscan reducir sus costos de la no calidad mediante este tipo de metodologías.Universidad de Lima2025-12-19info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionapplication/pdftext/htmlhttps://revistas.ulima.edu.pe/index.php/Ingenieria_industrial/article/view/792310.26439/ing.ind2025.n049.7923Ingeniería Industrial; No. 049 (2025); 138-164Ingeniería Industrial; Núm. 049 (2025); 138-1642523-63261025-992910.26439/ing.ind2025.n049reponame:Revistas - Universidad de Limainstname:Universidad de Limainstacron:ULIMAspahttps://revistas.ulima.edu.pe/index.php/Ingenieria_industrial/article/view/7923/8111https://revistas.ulima.edu.pe/index.php/Ingenieria_industrial/article/view/7923/8112https://creativecommons.org/licenses/by/4.0info:eu-repo/semantics/openAccessoai:ojs.pkp.sfu.ca:article/79232025-12-19T21:06:59Z
dc.title.none.fl_str_mv Management model to reduce the costs of non-quality with the Lean Six Sigma methodology in tissue paper converters
Modelo de gestión para reducir los costos de la no calidad con la metodología Lean Six Sigma en convertidoras de papel tisú
title Management model to reduce the costs of non-quality with the Lean Six Sigma methodology in tissue paper converters
spellingShingle Management model to reduce the costs of non-quality with the Lean Six Sigma methodology in tissue paper converters
Chirinos Magallanes, Daniel Alberto
lean manufacturing
quality control
industrial costs
standardization
failure analysis
lean six sigma
producción eficiente
control de calidad
costos de producción
normalización
análisis de fallos
lean six sigma
title_short Management model to reduce the costs of non-quality with the Lean Six Sigma methodology in tissue paper converters
title_full Management model to reduce the costs of non-quality with the Lean Six Sigma methodology in tissue paper converters
title_fullStr Management model to reduce the costs of non-quality with the Lean Six Sigma methodology in tissue paper converters
title_full_unstemmed Management model to reduce the costs of non-quality with the Lean Six Sigma methodology in tissue paper converters
title_sort Management model to reduce the costs of non-quality with the Lean Six Sigma methodology in tissue paper converters
dc.creator.none.fl_str_mv Chirinos Magallanes, Daniel Alberto
Ortiz Porras, Jorge Enrique
Chirinos Magallanes, Ronald David
Vásquez Cerquera, Israel Román
Chirinos Magallanes, Daniel Alberto
Ortiz Porras, Jorge Enrique
Chirinos Magallanes, Ronald David
Vásquez Cerquera, Israel Román
author Chirinos Magallanes, Daniel Alberto
author_facet Chirinos Magallanes, Daniel Alberto
Ortiz Porras, Jorge Enrique
Chirinos Magallanes, Ronald David
Vásquez Cerquera, Israel Román
author_role author
author2 Ortiz Porras, Jorge Enrique
Chirinos Magallanes, Ronald David
Vásquez Cerquera, Israel Román
author2_role author
author
author
dc.subject.none.fl_str_mv lean manufacturing
quality control
industrial costs
standardization
failure analysis
lean six sigma
producción eficiente
control de calidad
costos de producción
normalización
análisis de fallos
lean six sigma
topic lean manufacturing
quality control
industrial costs
standardization
failure analysis
lean six sigma
producción eficiente
control de calidad
costos de producción
normalización
análisis de fallos
lean six sigma
description The impact of non-quality costs generated by poor management of quality standards compliance is analysed. The objective is to determine the influence of a mana- gement model based on the Lean Six Sigma methodology in reducing these costs. The most modern converter line in technology and with a higher production capacity was selected as the unit of analysis, applying the phases of the DMAIC cycle: define, measure, analyse, improve and control. As a result, the cost of non-quality was reduced by 40 % equivalent to S/.901 236; the indicator of defective products decreased from 3,58 % to 2,11 % and the sigma level increased from 3,38 to 4,24. The limitation was disclosure of costs broken down by confidentiality; however, the findings have practical implications for other industries seeking to reduce their non-quality costs through Lean Methodologies.
publishDate 2025
dc.date.none.fl_str_mv 2025-12-19
dc.type.none.fl_str_mv info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
format article
status_str publishedVersion
dc.identifier.none.fl_str_mv https://revistas.ulima.edu.pe/index.php/Ingenieria_industrial/article/view/7923
10.26439/ing.ind2025.n049.7923
url https://revistas.ulima.edu.pe/index.php/Ingenieria_industrial/article/view/7923
identifier_str_mv 10.26439/ing.ind2025.n049.7923
dc.language.none.fl_str_mv spa
language spa
dc.relation.none.fl_str_mv https://revistas.ulima.edu.pe/index.php/Ingenieria_industrial/article/view/7923/8111
https://revistas.ulima.edu.pe/index.php/Ingenieria_industrial/article/view/7923/8112
dc.rights.none.fl_str_mv https://creativecommons.org/licenses/by/4.0
info:eu-repo/semantics/openAccess
rights_invalid_str_mv https://creativecommons.org/licenses/by/4.0
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
text/html
dc.publisher.none.fl_str_mv Universidad de Lima
publisher.none.fl_str_mv Universidad de Lima
dc.source.none.fl_str_mv Ingeniería Industrial; No. 049 (2025); 138-164
Ingeniería Industrial; Núm. 049 (2025); 138-164
2523-6326
1025-9929
10.26439/ing.ind2025.n049
reponame:Revistas - Universidad de Lima
instname:Universidad de Lima
instacron:ULIMA
instname_str Universidad de Lima
instacron_str ULIMA
institution ULIMA
reponame_str Revistas - Universidad de Lima
collection Revistas - Universidad de Lima
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