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Implementation of “Kaizen–process innovation–jidoka” techniques to deal with Covid-19: a case study in a public hospital

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Mexico’s public hospitals are experiencing major operational problems, such as process and service failure, as well as the lack of supplies and medical equipment. Some hospitals have started kaizen philosophy-based efforts to improve this situation. The main objective of the research is to explore t...

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Detalles Bibliográficos
Autor: Suárez-Barraza, Manuel F.
Formato: artículo
Fecha de Publicación:2020
Institución:Universidad de Lima
Repositorio:Revistas - Universidad de Lima
Lenguaje:español
OAI Identifier:oai:revistas.ulima.edu.pe:article/4916
Enlace del recurso:https://revistas.ulima.edu.pe/index.php/Ingenieria_industrial/article/view/4916
Nivel de acceso:acceso abierto
Materia:kaizen
process innovation
jidoka
public hospitals
Covid-19
innovación de procesos
hospitales públicos
Descripción
Sumario:Mexico’s public hospitals are experiencing major operational problems, such as process and service failure, as well as the lack of supplies and medical equipment. Some hospitals have started kaizen philosophy-based efforts to improve this situation. The main objective of the research is to explore the implementation of the kaizen philosophy in the above-mentioned hospitals. The research used a qualitative methodology and the case study strategy. The results show that it is feasible to optimize the Covid-19 emergency and treatment process by applying kaizen philosophy, process innovation and jidoka techniques.
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