Leadership as a Critical Success Factor for Small and Medium Enterprises’ Quality Management. Reflections for Discussion

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DOI: https://doi.org/10.26439/ing.ind2020.n038.4815 The objective of this study is to establish the variables that determine leadership as a critical factor for quality management success. The research was conducted as a documentary analysis with a descriptive approach. The main finding of the resea...

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Detalles Bibliográficos
Autores: Santamaría-Peraza, Roselin, Mejías-Acosta, Agustín
Formato: artículo
Fecha de Publicación:2020
Institución:Universidad de Lima
Repositorio:Revistas - Universidad de Lima
Lenguaje:español
OAI Identifier:oai:ojs.pkp.sfu.ca:article/4767
Enlace del recurso:https://revistas.ulima.edu.pe/index.php/Ingenieria_industrial/article/view/4767
Nivel de acceso:acceso abierto
Materia:Leadership
Total quality management
Small and medium enterprises
Liderazgo
Gestión de la calidad total
Pequeñas y medianas empresas
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spelling Leadership as a Critical Success Factor for Small and Medium Enterprises’ Quality Management. Reflections for DiscussionLiderazgo como factor crítico de éxito para la gestión de las pymes. Reflexiones para la discusiónSantamaría-Peraza, RoselinMejías-Acosta, AgustínSantamaría-Peraza, Roselin Mejías-Acosta, AgustínLeadershipTotal quality managementSmall and medium enterprisesLiderazgoGestión de la calidad totalPequeñas y medianas empresasDOI: https://doi.org/10.26439/ing.ind2020.n038.4815 The objective of this study is to establish the variables that determine leadership as a critical factor for quality management success. The research was conducted as a documentary analysis with a descriptive approach. The main finding of the research was the importance of leadership to carry out processes related to its quality and improvement. Moreover, it is concluded that the most prominent skills of leaders are their ability to influence others to act, their ability to be followed, and their willingness to achieve results.DOI: https://doi.org/10.26439/ing.ind2020.n038.4815 El objetivo de este estudio es establecer las variables que determinan el liderazgo, como factor crítico para el éxito de la gestión de la calidad. La investigación es de tipo documental con un nivel descriptivo. Como hallazgo principal, se resalta la importancia del liderazgo, en la conducción de los procesos relacionados con la calidad y mejora de esta. Así mismo, se establece que una de las características más resaltantes de un líder es su capacidad de facilitarle a los demás para que actúen y lo sigan, así como su orientación a los resultados.Universidad de Lima2020-07-06info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionapplication/pdfhttps://revistas.ulima.edu.pe/index.php/Ingenieria_industrial/article/view/4767Ingeniería Industrial; No. 038 (2020); 93-107Ingeniería Industrial; Núm. 038 (2020); 93-1072523-63261025-992910.26439/ing.ind2020.n038reponame:Revistas - Universidad de Limainstname:Universidad de Limainstacron:ULIMAspahttps://revistas.ulima.edu.pe/index.php/Ingenieria_industrial/article/view/4767/4705info:eu-repo/semantics/openAccessoai:ojs.pkp.sfu.ca:article/47672023-07-21T20:50:34Z
dc.title.none.fl_str_mv Leadership as a Critical Success Factor for Small and Medium Enterprises’ Quality Management. Reflections for Discussion
Liderazgo como factor crítico de éxito para la gestión de las pymes. Reflexiones para la discusión
title Leadership as a Critical Success Factor for Small and Medium Enterprises’ Quality Management. Reflections for Discussion
spellingShingle Leadership as a Critical Success Factor for Small and Medium Enterprises’ Quality Management. Reflections for Discussion
Santamaría-Peraza, Roselin
Leadership
Total quality management
Small and medium enterprises
Liderazgo
Gestión de la calidad total
Pequeñas y medianas empresas
title_short Leadership as a Critical Success Factor for Small and Medium Enterprises’ Quality Management. Reflections for Discussion
title_full Leadership as a Critical Success Factor for Small and Medium Enterprises’ Quality Management. Reflections for Discussion
title_fullStr Leadership as a Critical Success Factor for Small and Medium Enterprises’ Quality Management. Reflections for Discussion
title_full_unstemmed Leadership as a Critical Success Factor for Small and Medium Enterprises’ Quality Management. Reflections for Discussion
title_sort Leadership as a Critical Success Factor for Small and Medium Enterprises’ Quality Management. Reflections for Discussion
dc.creator.none.fl_str_mv Santamaría-Peraza, Roselin
Mejías-Acosta, Agustín
Santamaría-Peraza, Roselin
Mejías-Acosta, Agustín
author Santamaría-Peraza, Roselin
author_facet Santamaría-Peraza, Roselin
Mejías-Acosta, Agustín
Santamaría-Peraza, Roselin
author_role author
author2 Mejías-Acosta, Agustín
Santamaría-Peraza, Roselin
author2_role author
author
dc.subject.none.fl_str_mv Leadership
Total quality management
Small and medium enterprises
Liderazgo
Gestión de la calidad total
Pequeñas y medianas empresas
topic Leadership
Total quality management
Small and medium enterprises
Liderazgo
Gestión de la calidad total
Pequeñas y medianas empresas
description DOI: https://doi.org/10.26439/ing.ind2020.n038.4815 The objective of this study is to establish the variables that determine leadership as a critical factor for quality management success. The research was conducted as a documentary analysis with a descriptive approach. The main finding of the research was the importance of leadership to carry out processes related to its quality and improvement. Moreover, it is concluded that the most prominent skills of leaders are their ability to influence others to act, their ability to be followed, and their willingness to achieve results.
publishDate 2020
dc.date.none.fl_str_mv 2020-07-06
dc.type.none.fl_str_mv info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
format article
status_str publishedVersion
dc.identifier.none.fl_str_mv https://revistas.ulima.edu.pe/index.php/Ingenieria_industrial/article/view/4767
url https://revistas.ulima.edu.pe/index.php/Ingenieria_industrial/article/view/4767
dc.language.none.fl_str_mv spa
language spa
dc.relation.none.fl_str_mv https://revistas.ulima.edu.pe/index.php/Ingenieria_industrial/article/view/4767/4705
dc.rights.none.fl_str_mv info:eu-repo/semantics/openAccess
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv Universidad de Lima
publisher.none.fl_str_mv Universidad de Lima
dc.source.none.fl_str_mv Ingeniería Industrial; No. 038 (2020); 93-107
Ingeniería Industrial; Núm. 038 (2020); 93-107
2523-6326
1025-9929
10.26439/ing.ind2020.n038
reponame:Revistas - Universidad de Lima
instname:Universidad de Lima
instacron:ULIMA
instname_str Universidad de Lima
instacron_str ULIMA
institution ULIMA
reponame_str Revistas - Universidad de Lima
collection Revistas - Universidad de Lima
repository.name.fl_str_mv
repository.mail.fl_str_mv
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Leadership as a Critical Success Factor for Small and Medium Enterprises’ Quality Management. Reflections for Discussion
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