Revealing the meaning of trust in Leadership in the context of a public hospital
Descripción del Articulo
Research on interpersonal trust has been poorly analyzed from the conceptualization of Latin American workers. This research aimed to understand the meaning that health officials attribute to trust in direct leadership. A descriptive-analytical design was used, as well as a phenomenological approach...
| Autores: | , , |
|---|---|
| Formato: | artículo |
| Fecha de Publicación: | 2018 |
| Institución: | Pontificia Universidad Católica del Perú |
| Repositorio: | Revistas - Pontificia Universidad Católica del Perú |
| Lenguaje: | español |
| OAI Identifier: | oai:revistaspuc:article/19474 |
| Enlace del recurso: | http://revistas.pucp.edu.pe/index.php/psicologia/article/view/19474 |
| Nivel de acceso: | acceso abierto |
| Materia: | Trust trustworthiness leadership culture Latin America Confianza confiabilidad liderazgo cultura Latinoamérica Confiance fiabilité Amérique latine Confiança confiabilidade liderança América Latina |
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Revistas - Pontificia Universidad Católica del Perú |
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Revealing the meaning of trust in Leadership in the context of a public hospital Revelando el significado de confiar en la jefatura en el contexto de un hospital público Révéler la signification du leadership confiant dans le contexte d’un hôpital public Revelando o significado de confiança em Liderança no contexto de um hospital público |
| title |
Revealing the meaning of trust in Leadership in the context of a public hospital |
| spellingShingle |
Revealing the meaning of trust in Leadership in the context of a public hospital Yañez Gallardo, Rodrigo Trust trustworthiness leadership culture Latin America Confianza confiabilidad liderazgo cultura Latinoamérica Confiance fiabilité leadership culture Amérique latine Confiança confiabilidade liderança cultura América Latina |
| title_short |
Revealing the meaning of trust in Leadership in the context of a public hospital |
| title_full |
Revealing the meaning of trust in Leadership in the context of a public hospital |
| title_fullStr |
Revealing the meaning of trust in Leadership in the context of a public hospital |
| title_full_unstemmed |
Revealing the meaning of trust in Leadership in the context of a public hospital |
| title_sort |
Revealing the meaning of trust in Leadership in the context of a public hospital |
| dc.creator.none.fl_str_mv |
Yañez Gallardo, Rodrigo Díaz Mujica, Alejandro Páez Rovira, Darío |
| author |
Yañez Gallardo, Rodrigo |
| author_facet |
Yañez Gallardo, Rodrigo Díaz Mujica, Alejandro Páez Rovira, Darío |
| author_role |
author |
| author2 |
Díaz Mujica, Alejandro Páez Rovira, Darío |
| author2_role |
author author |
| dc.subject.none.fl_str_mv |
Trust trustworthiness leadership culture Latin America Confianza confiabilidad liderazgo cultura Latinoamérica Confiance fiabilité leadership culture Amérique latine Confiança confiabilidade liderança cultura América Latina |
| topic |
Trust trustworthiness leadership culture Latin America Confianza confiabilidad liderazgo cultura Latinoamérica Confiance fiabilité leadership culture Amérique latine Confiança confiabilidade liderança cultura América Latina |
| description |
Research on interpersonal trust has been poorly analyzed from the conceptualization of Latin American workers. This research aimed to understand the meaning that health officials attribute to trust in direct leadership. A descriptive-analytical design was used, as well as a phenomenological approach for the information analysis. 65 officials of a public hospital were interviewed. A total of 5 categories were obtained, from which the main two covered 81% of the dimensions. The two main categories are related to “having good communication” and “support when there are problems”. Thus, a model of dyadic trust emerges, which is constructed especially from personalized links in which the officials perceive protection, probably related to a paternalist leadership with the bosses. Findings are consistent with the Latin American organizational culture. |
| publishDate |
2018 |
| dc.date.none.fl_str_mv |
2018-12-12 |
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info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion |
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article |
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publishedVersion |
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http://revistas.pucp.edu.pe/index.php/psicologia/article/view/19474 10.18800/psico.201801.005 |
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http://revistas.pucp.edu.pe/index.php/psicologia/article/view/19474 |
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10.18800/psico.201801.005 |
| dc.language.none.fl_str_mv |
spa |
| language |
spa |
| dc.relation.none.fl_str_mv |
http://revistas.pucp.edu.pe/index.php/psicologia/article/view/19474/pdf |
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info:eu-repo/semantics/openAccess |
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openAccess |
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application/pdf |
| dc.publisher.none.fl_str_mv |
Pontificia Universidad Católica del Perú |
| publisher.none.fl_str_mv |
Pontificia Universidad Católica del Perú |
| dc.source.none.fl_str_mv |
Revista de Psicología; Vol. 36 Núm. 1 (2018); 135-162 2223-3733 0254-9247 reponame:Revistas - Pontificia Universidad Católica del Perú instname:Pontificia Universidad Católica del Perú instacron:PUCP |
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Pontificia Universidad Católica del Perú |
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PUCP |
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PUCP |
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Revistas - Pontificia Universidad Católica del Perú |
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Revistas - Pontificia Universidad Católica del Perú |
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1840900944268623872 |
| spelling |
Revealing the meaning of trust in Leadership in the context of a public hospitalRevelando el significado de confiar en la jefatura en el contexto de un hospital públicoRévéler la signification du leadership confiant dans le contexte d’un hôpital publicRevelando o significado de confiança em Liderança no contexto de um hospital públicoYañez Gallardo, RodrigoDíaz Mujica, AlejandroPáez Rovira, DaríoTrusttrustworthinessleadershipcultureLatin AmericaConfianzaconfiabilidadliderazgoculturaLatinoaméricaConfiancefiabilitéleadershipcultureAmérique latineConfiançaconfiabilidadeliderançaculturaAmérica LatinaResearch on interpersonal trust has been poorly analyzed from the conceptualization of Latin American workers. This research aimed to understand the meaning that health officials attribute to trust in direct leadership. A descriptive-analytical design was used, as well as a phenomenological approach for the information analysis. 65 officials of a public hospital were interviewed. A total of 5 categories were obtained, from which the main two covered 81% of the dimensions. The two main categories are related to “having good communication” and “support when there are problems”. Thus, a model of dyadic trust emerges, which is constructed especially from personalized links in which the officials perceive protection, probably related to a paternalist leadership with the bosses. Findings are consistent with the Latin American organizational culture.La investigación sobre confianza interpersonal ha sido escasamente analizada desde la conceptualización de trabajadores latinoamericanos. Esta investigación se propuso comprender el significado que funcionarios de la salud dan a confiar en la jefatura directa. Se utilizó un diseño descriptivo-analítico y el enfoque fenomenológico para el análisis de la información. Se entrevistó a 65 funcionarios de un hospital público. Se obtuvieron 5 categorías, las dos principales cubren el 81% de las menciones y están asociadas a “Tener buena comunicación” y “Que apoyen cuando hay problemas”. Así, emerge un modelo de confianza diádica que se construye especialmente de vínculos personalizados en que los funcionarios sienten recibir protección, relacionado probablemente a un liderazgo paternalista de la jefatura, coherente con la cultura organizacional latinoamericana.La recherche sur la confiance interpersonnelle a été peu analysée depuis la conceptualisation des travailleurs latino-américains. Cette recherche a été proposée pour comprendre le sens que les responsables de la santé donnent à la confiance dans le leadership direct. Un plan descriptif-analytique et l’approche phénoménologique pour l’analyse de l’information ont été utilisés. 65 fonctionnaires d’un hôpital public ont été interrogés. Cinq catégories ont été obtenues, les deux principales couvrent 81% des mentions et sont associées à “Avoir une bonne communication” et “Soutenir en cas de problèmes”. Ainsi, émerge un modèle de confiance dyadique qui se construit notamment sur des liens personnalisés dans lesquels les responsables se sentent protégés, probablement liés à un leadership paternaliste de la direction, cohérent avec la culture organisationnelle latino-américaine.A pesquisa sobre a confiança interpessoal tem sido pouco analisada desde a conceitualização de trabalhadores latino americanos. Nesta pesquisa a proposta foi de compreender o significado que os funcionários da área da saúde dão ao confiar nos seus chefes diretos. Foi utilizado um desenho descritivo-analítico e o enfoque fenomenológico para a análise da informação. Foram entrevistados 65 funcionários de um hospital público. Foram obtidos 5 categorias, sendo que as duas principais cobrem um 81% do mencionado e está associado a “Ter boa comunicação” e “Que apoiem quando tenha problemas”. Assim, surge um modelo de confiança entre os dois (funcionário-chefe e chefe-funcionário) que se constrói especialmente de vínculos personalizados em que os funcionários sentem receber proteção, relacionado provavelmente a uma liderança paternalista do chefe, coerente com a cultura organizacional da América Latina.Pontificia Universidad Católica del Perú2018-12-12info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionapplication/pdfhttp://revistas.pucp.edu.pe/index.php/psicologia/article/view/1947410.18800/psico.201801.005Revista de Psicología; Vol. 36 Núm. 1 (2018); 135-1622223-37330254-9247reponame:Revistas - Pontificia Universidad Católica del Perúinstname:Pontificia Universidad Católica del Perúinstacron:PUCPspahttp://revistas.pucp.edu.pe/index.php/psicologia/article/view/19474/pdfinfo:eu-repo/semantics/openAccessoai:revistaspuc:article/194742021-07-10T19:12:58Z |
| score |
13.871716 |
Nota importante:
La información contenida en este registro es de entera responsabilidad de la institución que gestiona el repositorio institucional donde esta contenido este documento o set de datos. El CONCYTEC no se hace responsable por los contenidos (publicaciones y/o datos) accesibles a través del Repositorio Nacional Digital de Ciencia, Tecnología e Innovación de Acceso Abierto (ALICIA).
La información contenida en este registro es de entera responsabilidad de la institución que gestiona el repositorio institucional donde esta contenido este documento o set de datos. El CONCYTEC no se hace responsable por los contenidos (publicaciones y/o datos) accesibles a través del Repositorio Nacional Digital de Ciencia, Tecnología e Innovación de Acceso Abierto (ALICIA).
