Compliance Assessment of ISO 21001:2018 Clause 8.5 in the Systems Engineering Program of Universidad Autónoma del Perú

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The Universidad Autónoma del Perú (UA) implemented its Quality Management System in 2015 achieving the ISO 9001: 2015 certification in February 2019. This certification covers all the processes related to student support services, laboratories, degrees and diplomas among others. Due the specificity...

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Autores: Costa Faura, Marcel, Sanchez-Ruiz, Daniel, Tello, Paola, Tullume, Jimmy, Vilchez-Sandoval, Jesus
Formato: artículo
Fecha de Publicación:2020
Institución:Universidad Autónoma del Perú
Repositorio:AUTONOMA-Institucional
Lenguaje:inglés
OAI Identifier:oai:repositorio.autonoma.edu.pe:20.500.13067/1725
Enlace del recurso:https://hdl.handle.net/20.500.13067/1725
https://doi.org/10.1109/ICACIT46824.2019.9130325
Nivel de acceso:acceso restringido
Materia:Certification
Continuous improvement
Educational institutions
ISO Standards
Systems engineering
https://purl.org/pe-repo/ocde/ford#2.02.04
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dc.title.es_PE.fl_str_mv Compliance Assessment of ISO 21001:2018 Clause 8.5 in the Systems Engineering Program of Universidad Autónoma del Perú
title Compliance Assessment of ISO 21001:2018 Clause 8.5 in the Systems Engineering Program of Universidad Autónoma del Perú
spellingShingle Compliance Assessment of ISO 21001:2018 Clause 8.5 in the Systems Engineering Program of Universidad Autónoma del Perú
Costa Faura, Marcel
Certification
Continuous improvement
Educational institutions
ISO Standards
Systems engineering
https://purl.org/pe-repo/ocde/ford#2.02.04
title_short Compliance Assessment of ISO 21001:2018 Clause 8.5 in the Systems Engineering Program of Universidad Autónoma del Perú
title_full Compliance Assessment of ISO 21001:2018 Clause 8.5 in the Systems Engineering Program of Universidad Autónoma del Perú
title_fullStr Compliance Assessment of ISO 21001:2018 Clause 8.5 in the Systems Engineering Program of Universidad Autónoma del Perú
title_full_unstemmed Compliance Assessment of ISO 21001:2018 Clause 8.5 in the Systems Engineering Program of Universidad Autónoma del Perú
title_sort Compliance Assessment of ISO 21001:2018 Clause 8.5 in the Systems Engineering Program of Universidad Autónoma del Perú
author Costa Faura, Marcel
author_facet Costa Faura, Marcel
Sanchez-Ruiz, Daniel
Tello, Paola
Tullume, Jimmy
Vilchez-Sandoval, Jesus
author_role author
author2 Sanchez-Ruiz, Daniel
Tello, Paola
Tullume, Jimmy
Vilchez-Sandoval, Jesus
author2_role author
author
author
author
dc.contributor.author.fl_str_mv Costa Faura, Marcel
Sanchez-Ruiz, Daniel
Tello, Paola
Tullume, Jimmy
Vilchez-Sandoval, Jesus
dc.subject.es_PE.fl_str_mv Certification
Continuous improvement
Educational institutions
ISO Standards
Systems engineering
topic Certification
Continuous improvement
Educational institutions
ISO Standards
Systems engineering
https://purl.org/pe-repo/ocde/ford#2.02.04
dc.subject.ocde.es_PE.fl_str_mv https://purl.org/pe-repo/ocde/ford#2.02.04
description The Universidad Autónoma del Perú (UA) implemented its Quality Management System in 2015 achieving the ISO 9001: 2015 certification in February 2019. This certification covers all the processes related to student support services, laboratories, degrees and diplomas among others. Due the specificity for educational organizations of ISO 21001: 2018 standard, the UA considered to align the current management system with the ISO 21001: 2018 requirements, beginning with the Systems Engineering Program. This paper displays the methodology and the results of the compliance assessment of the existing processes against the ISO 21001: 2018 Clause 8.5 in February 2019. As a result, it was found that the current management system meets the common requirements between ISO 9001:2015 and ISO 21001:2018. Nevertheless, there are some breaches in Clauses 8.5.1, 8.5. 2, 8.5.3, 8.5.5 and 8.5.6. Finally, the corresponding gaps were identified and the respective continuous improvement plans were developed.
publishDate 2020
dc.date.accessioned.none.fl_str_mv 2022-03-04T13:40:36Z
dc.date.available.none.fl_str_mv 2022-03-04T13:40:36Z
dc.date.issued.fl_str_mv 2020-07-01
dc.type.es_PE.fl_str_mv info:eu-repo/semantics/article
format article
dc.identifier.citation.es_PE.fl_str_mv Faura, M. C., Sanchez-Ruiz, D., Tello, P., Tullume, J. & Vilchez-Sandoval, J. (2019, September). Compliance Assessment of ISO 21001: 2018 Clause 8.5 in the Systems Engineering Program of Universidad Autónoma del Perú. In 2019 International Symposium on Engineering Accreditation and Education (ICACIT) (pp. 1-5). IEEE.
dc.identifier.isbn.none.fl_str_mv 978-1-7281-3567-0
dc.identifier.uri.none.fl_str_mv https://hdl.handle.net/20.500.13067/1725
dc.identifier.journal.es_PE.fl_str_mv 2019 International Symposium on Engineering Accreditation and Education (ICACIT)
dc.identifier.doi.none.fl_str_mv https://doi.org/10.1109/ICACIT46824.2019.9130325
identifier_str_mv Faura, M. C., Sanchez-Ruiz, D., Tello, P., Tullume, J. & Vilchez-Sandoval, J. (2019, September). Compliance Assessment of ISO 21001: 2018 Clause 8.5 in the Systems Engineering Program of Universidad Autónoma del Perú. In 2019 International Symposium on Engineering Accreditation and Education (ICACIT) (pp. 1-5). IEEE.
978-1-7281-3567-0
2019 International Symposium on Engineering Accreditation and Education (ICACIT)
url https://hdl.handle.net/20.500.13067/1725
https://doi.org/10.1109/ICACIT46824.2019.9130325
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spelling Costa Faura, MarcelSanchez-Ruiz, DanielTello, PaolaTullume, JimmyVilchez-Sandoval, Jesus2022-03-04T13:40:36Z2022-03-04T13:40:36Z2020-07-01Faura, M. C., Sanchez-Ruiz, D., Tello, P., Tullume, J. & Vilchez-Sandoval, J. (2019, September). Compliance Assessment of ISO 21001: 2018 Clause 8.5 in the Systems Engineering Program of Universidad Autónoma del Perú. In 2019 International Symposium on Engineering Accreditation and Education (ICACIT) (pp. 1-5). IEEE.978-1-7281-3567-0https://hdl.handle.net/20.500.13067/17252019 International Symposium on Engineering Accreditation and Education (ICACIT)https://doi.org/10.1109/ICACIT46824.2019.9130325The Universidad Autónoma del Perú (UA) implemented its Quality Management System in 2015 achieving the ISO 9001: 2015 certification in February 2019. This certification covers all the processes related to student support services, laboratories, degrees and diplomas among others. Due the specificity for educational organizations of ISO 21001: 2018 standard, the UA considered to align the current management system with the ISO 21001: 2018 requirements, beginning with the Systems Engineering Program. This paper displays the methodology and the results of the compliance assessment of the existing processes against the ISO 21001: 2018 Clause 8.5 in February 2019. As a result, it was found that the current management system meets the common requirements between ISO 9001:2015 and ISO 21001:2018. Nevertheless, there are some breaches in Clauses 8.5.1, 8.5. 2, 8.5.3, 8.5.5 and 8.5.6. Finally, the corresponding gaps were identified and the respective continuous improvement plans were developed.application/pdfengInstitute of Electrical and Electronics EngineersPEinfo:eu-repo/semantics/restrictedAccesshttps://creativecommons.org/licenses/by-nc-nd/4.0/AUTONOMA15reponame:AUTONOMA-Institucionalinstname:Universidad Autónoma del Perúinstacron:AUTONOMACertificationContinuous improvementEducational institutionsISO StandardsSystems engineeringhttps://purl.org/pe-repo/ocde/ford#2.02.04Compliance Assessment of ISO 21001:2018 Clause 8.5 in the Systems Engineering Program of Universidad Autónoma del Perúinfo:eu-repo/semantics/articlehttps://www.scopus.com/inward/record.uri?eid=2-s2.0-85091997585&doi=10.1109%2fICACIT46824.2019.9130325&partnerID=40TEXTCompliance Assessment of ISO 21001 2018 Clause 8.5 in the Systems Engineering Program of Universidad Autonoma del Peru.pdf.txtCompliance Assessment of ISO 21001 2018 Clause 8.5 in the Systems Engineering Program of Universidad Autonoma del Peru.pdf.txtExtracted texttext/plain689http://repositorio.autonoma.edu.pe/bitstream/20.500.13067/1725/4/Compliance%20Assessment%20of%20ISO%2021001%202018%20Clause%208.5%20in%20the%20Systems%20Engineering%20Program%20of%20Universidad%20Autonoma%20del%20Peru.pdf.txt9102e12b15fd78b2c6cb720fbefc5620MD54THUMBNAILCompliance Assessment of ISO 21001 2018 Clause 8.5 in the Systems Engineering Program of Universidad Autonoma del Peru.pdf.jpgCompliance Assessment of ISO 21001 2018 Clause 8.5 in the Systems Engineering Program of Universidad Autonoma del Peru.pdf.jpgGenerated Thumbnailimage/jpeg6075http://repositorio.autonoma.edu.pe/bitstream/20.500.13067/1725/5/Compliance%20Assessment%20of%20ISO%2021001%202018%20Clause%208.5%20in%20the%20Systems%20Engineering%20Program%20of%20Universidad%20Autonoma%20del%20Peru.pdf.jpg4e62486ac35160cc271ccc6205cee4a4MD55LICENSElicense.txtlicense.txttext/plain; charset=utf-885http://repositorio.autonoma.edu.pe/bitstream/20.500.13067/1725/2/license.txt9243398ff393db1861c890baeaeee5f9MD52ORIGINALCompliance Assessment of ISO 21001 2018 Clause 8.5 in the Systems Engineering Program of Universidad Autonoma del Peru.pdfCompliance Assessment of ISO 21001 2018 Clause 8.5 in the Systems Engineering Program of Universidad Autonoma del Peru.pdfVer fuenteapplication/pdf99430http://repositorio.autonoma.edu.pe/bitstream/20.500.13067/1725/3/Compliance%20Assessment%20of%20ISO%2021001%202018%20Clause%208.5%20in%20the%20Systems%20Engineering%20Program%20of%20Universidad%20Autonoma%20del%20Peru.pdf89ddcb52bf9c19c900abc29358ee7e36MD5320.500.13067/1725oai:repositorio.autonoma.edu.pe:20.500.13067/17252022-03-05 03:00:21.198Repositorio de la Universidad Autonoma del Perúrepositorio@autonoma.pe
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