Sense of belonging and job satisfaction in workers of a commercial telecommunications company in Metropolitan Lima

• Autores: Karina Veronica Pérez Yucra, Jean Manuel Campana Aguilar
• Formato: artículo
• Fecha de Publicación: 2019
• Institución: Universidad Peruana Unión
• Repositorio: Revista UPEU - Revista Científica de Ciencias de la Salud
• Lenguaje: español
• OAI Identifier: oai:ojs2.revistas.upeu.edu.pe:article/759
• Enlace del recurso: https://revistas.upeu.edu.pe/index.php/RCCS/article/view/759
• Nivel de acceso: acceso abierto
• Materia: Sense of belonging, job satisfaction, workers, company, commitment, identification, motivation.; Sentido de pertenencia, satisfacción laboral, trabajadores, empresa, compromiso, identificación, motivación

Objective: to determine the relationship that exists between sense of belonging and job satisfactionin the workers of a commercial telecommunications company in metropolitan Lima. Methodology:the instruments used were the Scale of Sense of Belonging of Herrera (2012) that went throughcontent validity (criteria of judges) and the Scale of Labor Satisfaction of Palma (2005), depending onboth variables the type of correlational study, of non-experimental and cross-sectional design, with asample of 202 workers. Results: there is a positive and highly significant relationship between senseof belonging and job satisfaction (r =, 704 **, p = 0.00). In the same way, it resulted in the dimensionsof commitment, identification and motivation. Conclusion: a high level of sense of belonging, andits dimensions are related in turn to a high level of job satisfaction in the workers of the commercialcompany of the telecommunications sector.