This research work is a descriptive, cross-sectional and prospective study, with the objective of determining the level of satisfaction of the users of a private pharmaceutical establishment in the district of El Porvenir -Trujillo during the month of December 2018. The level of satisfaction, through a structured questionnaire according to the Likert scale to which 366 users whose ages fluctuate between 18-69 years of age responded; Then the correlation between the socio-demographic characteristics was determined: sex, age, degree of education and the level of satisfaction, and finally the dimensions of quality were correlated with overall satisfaction. 66% of the respondents were women, 52% of the users belonged to the age group 36-50 years and 40% of users presented a degree of technical higher education. The overall level of user satisfaction on a scale of 1 to 5 is 4.43 and the perce...

The objective of the work was to determine the hemoglobin, serum iron and the risk of anemia in the children of the Educational Institution Virgen del Carmen district El Porvenir, January 2019, 60 blood samples were used from 32 children and 28 girls between 8-11 years. Prior to informed consent and participation consent for inclusion in the study. The anthropometric measurements were made using the following variables: weight (Kg) and height (cm) and biochemical indicators: determination of Hb (Cyanomethaemoglobin method), hematocrit (Microcentrifugation), serum iron and thus determine the risk of anemia in children School age. The average values were Hemoglobin (Hb) 12.2 g / dl ± 0.74, Hematocrit (Hto) 37.68% ± 1.98 and serum iron 87.11 ug / dl ± 28.96. The 16.67% of children presented decreased hemoglobin values, this percentage according to the BMI, represented 8.33% with low weig...