Purpose – In this study three models were empirically compared the DeLone and McLean model the Seddon model and the Modified Seddon model by measuring the impact of a business intelligence system (BIS) in companies in Peru. After that the mediators and dependent constructs were analysed todetermine if they were behaving properly (a good level of variance explanation and significant relations with others constructs). The study used a sample of 104 users of the BIS from companies in several important economic sectors in a quasi-voluntary context and with six constructs: information quality system quality service quality system dependence (system use) user satisfaction and perceived usefulness (individual impact). Design/methodology/approach – To interpret the results the authors used structural equations. The idea was to look for the best fit and explanations for the outcomes. The main...

Purpose. In this study, three models were empirically compared, the DeLone and McLean model, the Seddon model and the Modified Seddon model, by measuring the impact of a business intelligence system (BIS) in companies in Peru. After that, the mediators and dependent constructs were analysed to determine if they were behaving properly (a good level of variance explanation and significant relations with others constructs). The study used a sample of 104 users of the BIS, from companies in several important economic sectors, in a quasi-voluntary context and with six constructs: information quality, system quality, service quality, system dependence (system use), user satisfaction and perceived usefulness (individual impact). Design/methodology/approach. To interpret the results, the authors used structural equations. The idea was to look for the best fit and explanations for the outcomes. T...