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tesis de maestría
ABSTRACT Construction companies today, are aware of their limitations, when it comes to carry out activities of great specialization, these companies do not have the staff who have such knowledge, only perform service work as a simple worker on the floor; Which is why the need arises to outsource several complementary services via outsourcing. For this study, one of the sources that we used was the Comprehensive Outsourcing Research thesis of the Universidad Católica del Perú - 2013, where it talks about the value chain and the chain of processes that allow to identify the diverse processes and procedures within a Company in the creation of a product with added value for the client. In the study we have worked with a sample universe made up of 25 workers from seven construction companies in Trujillo. For the investigation has been applied descriptive correctional design, which refers t...