This research work has been developed in the company Movistar Multicentro - Los Olivos, which is a local belonging to Telefónica del Perú, one of the leading companies in the field of telecommunications, own store that receives an average of 700 to 800 clients, the research was carried out by applying the collection instruments to the company's collaborators, analyzing the incidence of organizational communication and its implication in the performance of their tasks, with the objective of determining how organizational communication relates to performance of the collaborators of Movistar Multicentro - Los Olivos; the research was descriptive, not experimental, cross-sectional and correlational, the Inductive-Deductive Method, Hypothetical-Deductive Method was used, the survey was also used as a research technique, the Cronbach's Alpha method was used to verify the reliability of the d...