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tesis de grado
The present work details the improvement that was made in the company Italpet S.A.C. when an ERP system was implemented in 2018 in order to integrate the different areas of the company through software, thus achieving greater competitiveness in sales and resource management. Italpet S.A.C. is a company in the metalworking industry with a presence in the Peruvian market since 1999. It is dedicated to providing diverse solutions in the food and beverage industry, both in machinery and mechanical engineering services. For this work to implement an ERP system, the methodology of the seven steps of continuous improvement was used. First, the improvement opportunities were selected by analyzing the company internally and externally, and then as a second step to quantify and select the main problem in the company. As a third step, the root causes of the problem were analyzed using an Ishikawa d...
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