La tesis se desarrolla dentro de los lineamientos que del Reglamento de Grados y Títulos de la Universidad Nacional de la Amazonia Peruana para la Titulación como licenciados en Negocios Internacionales y Turismo. El tema de investigación se titula VALOR DE LAS IMPORTACIONES Y EXPORTACIONES DEL PERU CHILE AL AÑO 2018 se desarrolla en Iquitos, departamento de Loreto del Perú, cumpliendo estrictamente los procedimientos de la metodología de investigación científica con diseño no experimenta, transeccional, descriptiva, que con el planteamiento de la problemática y objetivos establece una hipótesis donde se encuentran las variables que son rigorosamente descritas por sus indicadores utilizados para el análisis que determinarán las conclusiones y recomendaciones. La importancia de esta investigación está en la determinación de los valores de la comercialización de productos ...

The thesis is developed within the guidelines of the Regulation of Degrees and Titles of the National University of the Peruvian Amazon for the Degree as graduates in International Business and Tourism. The research topic is titled VALUE OF IMPORTS AND EXPORTS OF PERU CHILE TO THE YEAR 2018 is developed in Iquitos, department of Loreto of Peru, strictly complying with the procedures of the scientific research methodology with non-experimental, transactional, descriptive design, which the approach to the problem and objectives establishes a hypothesis where the variables that are rigorously described by the indicators used for the analysis that will determine the conclusions and recommendations are found. The importance of this research is in determining the values of the commercialization of products that benefit both countries for the sake of a better bilateral free trade relationship b...

The objective of this research work was to determine how electronic banking and customer satisfaction are related in a financial institution in Iquitos 2024. The study is of a basic type, with a quantitative approach with a non experimental cross-sectional design. The sample consisted of 100 clients. In this study, the survey and the questionnaire were used as instruments. In the results it could be observed that, out of a total of 100 respondents in Electronic Banking and Customer Satisfaction in a Financial Institution in Iquitos 2024, 4.0% responded that they never use electronic banking in a Financial Institution in Iquitos 2024, therefore, 6.0% commented that almost never, in addition 21.0% stated that sometimes, on the other hand, 28.0% expressed that almost always, meanwhile, 41.0% stated that they always use electronic banking in a Financial Institution in Iquitos 2024. Concludin...