The purpose of this article is to determine the quality of service of improvements in the enrollment processes at the National University of Chimborazo- Ecuador. This cross-sectional research is the result of a field work, where an analysis of the collected information was carried out, through surveys applied to the students, through the SERVQUAL model, afterwards, comparing these found aspects and determining The gap between perceptions and expectations, thus determining the quality of service. The results show that the quality of service is regular according to the attitude of the customers.

The purpose of this article is to determine the impact of the ISO 9001: 2008 standard on the quality management system at the Faculty of Engineering at the National University of Chimborazo, Ecuador. This research is the result of a field work, where an analysis of the information collected was carried out, through surveys validated by Cronbach's alpha. The sample is of 200 students, with a level of significance of 95%, they were applied to the students in a random way, the results show that the impact is good.

The purpose of this article is to determine the quality of service of improvements in the enrollment processes at the National University of Chimborazo- Ecuador. This cross-sectional research is the result of a field work, where an analysis of the collected information was carried out, through surveys applied to the students, through the SERVQUAL model, afterwards, comparing these found aspects and determining The gap between perceptions and expectations, thus determining the quality of service. The results show that the quality of service is regular according to the attitude of the customers.

El propósito de este artículo es determinar el impacto que tiene la norma ISO 9001: 2008 en el sistema de gestión de la calidad en la Facultad de Ingeniería en la Universidad Nacional de Chimborazo- Ecuador. Esta investigación es el resultado de un trabajo de campo, en donde se realizó un análisis de la información recolectada, a través de encuestas validadas por medio del alfa de Cronbach. La muestra es de 200 estudiantes, con un nivel de significación del 95%, las mismas fueron aplicadas a los estudiantes de manera aleatoria, los resultados muestran que el impacto es bueno.

The aim of the research is to improve the thermo-hygrometric comfort indoors, through the implementation of two prototypes of vertical gardens, one consisting of ferns and another by an association of plants, recording environmental conditions was performed with the Questem team p 34, for 5 days for a cabin volume of 15,35m3 and an area of 4 m2 of garden, these are the wet bulb temperature (Tbh ° C), dry bulb temperature (Tbs ° C) , globe temperature (Tg ° C), relative humidity (% RH), the global wet bulb temperature indoor (TGBHi ° C) and air velocity (v m / s) in booths test prototype without prototype vertical garden in natural and forced convection, according to statistical analysis Pearson correlation is concluded that with the implementation of the prototype of vertical garden plant association have changes in temperature and humidity conditions, air temperature, air humidity e...

The aim of the research is to improve the thermo-hygrometric comfort indoors, through the implementation of two prototypes of vertical gardens, one consisting of ferns and another by an association of plants, recording environmental conditions was performed with the Questem team p 34, for 5 days for a cabin volume of 15,35m3 and an area of 4 m2 of garden, these are the wet bulb temperature (Tbh ° C), dry bulb temperature (Tbs ° C) , globe temperature (Tg ° C), relative humidity (% RH), the global wet bulb temperature indoor (TGBHi ° C) and air velocity (v m / s) in booths test prototype without prototype vertical garden in natural and forced convection, according to statistical analysis Pearson correlation is concluded that with the implementation of the prototype of vertical garden plant association have changes in temperature and humidity conditions, air temperature, air humidity e...

The rapid advancement of science and technology has facilitated the automation of production processes, encouraging the industry to demand professionals with solid technical knowledge in this area. This paper presents a system of technological means for teaching and skills development in the area of pneumatic and automation. The media system consists of three phases categorized into themes, each of which uses design and simulation software, training and support teams in virtual learning environments, which guide the student from basic knowledge of the principle of pneumatics to the development of automated processes. This system of technological teaching aids based on the action, experience, work groups and practical applications which means learning by doing. As a result, it has improved the interest and motivation of students to the pneumatics and the formation of skills that will faci...

El vertiginoso avance de la ciencia y tecnología han facilitado la automatización de procesos productivos, motivando a que el sector industrial demande de profesionales técnicos con sólidos conocimientos en esta área. Este trabajo presenta un sistema de medios tecnológicos para la enseñanza y desarrollo de habilidades en el área de neumática y automatización. El sistema de medios consiste en tres fases categorizadas en temas, cada una de las cuales utiliza software de diseño y simulación, equipos didácticos y soporte en entornos virtuales de aprendizaje, que guían al estudiante desde los conocimientos básicos del principio de la neumática hasta el desarrollo de procesos automatizados. Este sistema de medios de enseñanza tecnológica se fundamenta en la acción, la experiencia, el grupo de trabajo y las aplicaciones prácticas, es decir aprender haciendo. Como resultado, ...