The present report of professional proficiency was developed by the San Martin de Porres association of savings and credits San José de Sisa Agency, in the province of El Dorado, San Martin región. Covers the 2014-2017 years and have as general porpouse, identify and analyze the main ecomic indicators in the San Martin de Porres association of savings and credits agency at the year 2017. After presenting the main functions of the agency's administrator, the problem was mainly identified in the management of the main economic indicators, like: slow growth of the remnants, low sell placement, high peding debts and few captures of savings. In addition, problems were established in personnel management and associative management. To solve this problems, the next actions was taken: Policies were applied to prioritize the satisfaction of the partner around their credit expectations, the proc...