Exporting is one of the internationalization strategies that companies can apply to start their development in the international business. Precisely, micro and small companies in Peru have the "Exporta Fácil" program, which offers through Serpost (Peruvian Postal Service), a unique logistics service to export easily and economically. However, according to the 2018 Logistics Performance Index published by the World Bank, Peru is below the Latin American average. And regarding the "Exporta Fácil" service, the Association of Exporters (Adex) identified several weaknesses in a survey conducted in 2014, a situation that could continue today. In this regard, an investigation was undertaken focused on the sector that has the greatest representation among the users of “Exporta Fácil”, which are the micro and small jewelry companies and recognizing that they use international electronic co...