The tourist industry to level world continue to generate expectation very obvious which cause the rise each time with main strength and development an activity very protagonic for the success of the differents towns in the world but for this must to base in professional capacitates of high especialitation to be present for the tecnologies of information and communication in where progressively be went satisfying the necessities of the clients with the aplication of the ongoing. Next to indicate that the jungle north eastem have a high potential turist example we have to Tarapoto city such as "The city of the Palmers" in view climatologies conditions tropics and this to add the gratitude and solidarity of poblation. This antecedents us to permit to select like object of study of investigation of the fourteen (14) hotels categorically of the districts in where this activity to win a space ...