Universidad Nacional Agraria La Molina. Facultad de Economía y Planificación. Departamento Académico de Gestión Empresarial

In Peru, the vast majority of health facilities, both public and private, still have medical record formats on paper. Migration to the electronic health records information system (SIHCE) has been seen to be a great challenge in many respects. The San Pablo Hospital Complex (CHSP) is made up of eleven health establishments distributed in four departments of the country. In this article we report the process of implementing the SIHCE in the CHSP through the software circuit, for which the following steps were followed: 1) Decision to implement an EHR system, 2) Constitution of the committee, 3) Benchmarking and evaluation 4) Implementation plan, 5) Coordination meetings, 6) Testing, 7) Trainings, 8) Go Live, and 9) Implementation by replication. Likewise, we reflect on the lessons learned during this process, which revolve around two angles: management versus change and process modificati...

Objective: To describe the assistance provided by the teleconsultation service in the San Pablo Clinic Network (RCSP) during the COVID-19 pandemic, with an emphasis on the specialty of gastroenterology. The study: Descriptive study. Data from the Electronic Medical Records System and the RCSP administrative system were reviewed. Results: The RCSP includes 8 locations (5 in Lima). Between April 2020 and December 2021, 1,156,253 visits were made (6.6% of these by teleconsultation). The specialties with the most teleconsultations were internal medicine and endocrinology, and the specialties with the most face-to-face consultations were gynecology-obstetrics and traumatology. Gastroenterology was the ninth most frequent specialty in teleconsultation and the fifth in face-to-face consultation. The most frequent diagnoses of this specialty, both for face-to-face consultation and teleconsultati...