Fintech is a type of startup with a disruptive business model that provides digital financial services. One of its main competitive advantages is that they continually  innovate, which is why the management of the resulting innovation relevant to them. In Peru, although the fintech ecosystem is growing, there are no empirical studies dealing with innovation in fintech. This article contributes to the knowledge of fintech and analyzes the management of its innovation processes by identifying key enablers and practices of the process. For this, a multiple case study of six fintech winners of the Startup Peru contest was carried out. The findings we have, due to the iterative and agile nature of fintech startups, some do not have a process of systematized innovation; however, there are key enablers and practices for managing the innovation process that allowthem to successfully launch ...

Fintech is a type of startup with a disruptive business model that provides digital financial services. One of its main competitive advantages is that they continually innovate, which is why the management of the resulting innovation relevant to them. In Peru, although the fintech ecosystem is growing, there are no empirical studies dealing with innovation in fintech. This article contributes to the knowledge of fintech and analyzes the management of its innovation processes by identifying key enablers and practices of the process. For this, a multiple case study of six fintech winners of the Startup Peru contest was carried out. The findings we have, due to the iterative and agile nature of fintech startups, some do not have a process of systematized innovation; however, there are key enablers and practices for managing the innovation process that allowthem to successfully launch new se...

Fintech is a type of startup with a disruptive business model that provides digital financial services. One of its main competitive advantages is that they continually  innovate, which is why the management of the resulting innovation relevant to them. In Peru, although the fintech ecosystem is growing, there are no empirical studies dealing with innovation in fintech. This article contributes to the knowledge of fintech and analyzes the management of its innovation processes by identifying key enablers and practices of the process. For this, a multiple case study of six fintech winners of the Startup Peru contest was carried out. The findings we have, due to the iterative and agile nature of fintech startups, some do not have a process of systematized innovation; however, there are key enablers and practices for managing the innovation process that allowthem to successfully launch ...

La presente investigación estudia a las fintech, un tipo de startup con un modelo de negocio disruptivo que brinda servicios digitales de intermediación financiera. Una de sus principales ventajas competitivas es que innovan continuamente; por ello, la gestión de la innovación resulta relevante en este tipo de emprendimientos ya que les permite tener mayor probabilidad de éxito al lanzar una nueva innovación al mercado. En Perú, si bien el ecosistema fintech está creciendo exponencialmente, no hay estudios empíricos que traten sobre innovación en este tipo de startup. Esta investigación aporta en el conocimiento sobre innovación de servicios en fintech, ya que analiza la gestión de sus procesos de innovación mediante la identificación de habilitadores y prácticas claves propios del proceso tomando como base el ciclo de proceso de NSD (Desarrollo de Nuevos Servicios) propu...

La presente investigación estudia a las fintech, un tipo de startup con un modelo de negocio disruptivo que brinda servicios digitales de intermediación financiera. Una de sus principales ventajas competitivas es que innovan continuamente; por ello, la gestión de la innovación resulta relevante en este tipo de emprendimientos ya que les permite tener mayor probabilidad de éxito al lanzar una nueva innovación al mercado. En Perú, si bien el ecosistema fintech está creciendo exponencialmente, no hay estudios empíricos que traten sobre innovación en este tipo de startup. Esta investigación aporta en el conocimiento sobre innovación de servicios en fintech, ya que analiza la gestión de sus procesos de innovación mediante la identificación de habilitadores y prácticas claves propios del proceso tomando como base el ciclo de proceso de NSD (Desarrollo de Nuevos Servicios) propu...