The objective of this research was to determine the relationship between the physical experiences of the service with the positioning and management of fauna in the Quistococha Tourist Complex in Iquitos year 2019, the methodology used was descriptive, quantitative - correlational, and The size of the sample was calculated through the formula of finite populations, with a total of 365 visitors surveyed, having as the first study variable the physical experience of the service, the second variable the positioning and the third variable the management of fauna, but from a user perception, in the results it was observed that the category of physical experience of the service by visitors is good in 95.1%, in the category of positioning, a high level of positioning of the Tourist Complex was also observed. Quistococha in visitors with 94%, and the category of fauna management, according to th...