UMA Perú, founded in 2019, is a Peruvian social enterprise with the purpose of supporting women artisans from marginalized rural Andean communities by providing market access, fair income and cultural recognition. As these women face numerous challenges including low compensation for their work, reliance on middlemen and a lack of visibility, UMA supports them by connecting them with socially conscious customer. This helps them in preserving their cultural heritage and be economically independent. As UMA plans to expand further in North America by entering the Canadian market, adapting to local customer needs is essential. Research and interviews revealed that Canadian shoppers value authenticity and prefer in-person purchases, as online platforms create insecurities about product origin and social impact. To address this, two user groups representing the artisan women on the one, and t...