This research has public technological higher education institutes as a case study, which proposes an IT risk management model to guarantee the continuity of the service in its main processes, where 3 public institutes were analyzed to determine the current state of the processes of those institutes, obtaining as results that the IT areas have not identified the risks to which the institutions are exposed and they do not have a strategic IT plan, which generates that within the institutes there is no improvement in their organizational processes. The model is based on the harmonization of standards or frameworks that refer to risk management, which were analyzed in a general way to determine the impact on IT risk management to guarantee the service continuity in the organizational processes, of which only 3 were selected from a list of 6. The model was validated through expert judgment, ...