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tesis de grado
Publicado 2024
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The study aimed to specify the relationship between administrative management and service quality at the Municipalidad Distrital de Loreto Nauta in the year 2023. This research is descriptive-correlational, following a quantitative approach, a non-experimental design, and a cross-sectional approach. Two questionnaires were administered to 30 frequent employees of the organization. The existence of a strong optimal relational connection between the studied variables was discovered (r=0.986; p<0.005). It was concluded that there is a significant relational existence between administrative management and service quality at the Municipalidad Distrital de Loreto Nauta.