The main goal of the research was to apply a program of management strategies based on Elton Mayo’s theories of human relations and the emotional intelligence of Daniel Goleman, to improve the working environment in the teaching staff of the IE José Lorenzo Acosta, from the city of Arequipa. In that way we have proposed the following problem: What are the characteristics of the institutional climate among teachers in José Lorenzo Acosta School from Arequipa city? In the diagnostic study that was carried out in a sample of 46 teachers, a survey was used directed to the staff of the Educational Institution determining the lack of commitment, the lack of respect for the rules of coexistence, intolerance, lack of communication and little empathy among their members. The comparison of the hypotheses allows to determine that the problems of the existing institutional climate were reduced, ...