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tesis de grado
The present research aimed to evaluate the relationship between Human Re sources Management and the efficiency of the JUNTOS Program in the city of Iquitos during the year 2024, the research has a quantitative approach with a non-experimental design and a cross-sectional design, with a correlational study scope; It included 90 workers as a population and sample, including staff from the human resources management office and managers of the JUNTOS Program in the city of Iquitos, the results show that the surveys revealed that the majority of staff consider that expense control policies are correctly applied, and that internal communication is fluid, accessible and efficient, which strengthens coordination and improves response time to beneficiaries' re quests. In addition, the use of technological tools and the clarity of the service channels, both internal and towards the beneficiaries, ...